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Date/Time: Sat, 28 Dec 2024 09:38:10 +0000



Intraday Chart prices are off

View Count: 691

[2016-02-24 14:05:12]
User316362 - Posts: 210
I have, for instance, an intraday chart that go back say 1000 days. We actually set a high on the ES around 5/19/2015 of 2132.25 (intraday).
However, my intraday chart seems to be "Shifted down" or at least the chart only reaches a high of 2079 on that date now.

I was using the ATCharts from Transact and this chart was fine. When I switched to sierradatafeed and Actual Sierra Chart Package the charts no longer seem to show the proper prices.

Is there a setting I have to change to download method I'm missing to so the true prices? I have signed up for package 5.
[2016-02-24 18:22:28]
Sierra Chart Engineering - Posts: 104368
Make sure you are using the Continuous Futures Contract feature:
https://www.sierrachart.com/index.php?page=doc/doc_ContinuousFuturesContractCharts.html

Chart >> Chart Settings >> Advanced Settings >> Continuous Contract must not be set to one of the back adjusted options.


Also refer to this section here:
https://www.sierrachart.com/index.php?page=doc/doc_ContinuousFuturesContractCharts.html#DisplayingRolloverDatesContractMonths
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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