Home >> Support Board

Support Board

Date/Time: Sat, 28 Dec 2024 09:26:33 +0000

How to Post a Message for Support

Future Market Data

View Count: 819

[2016-02-18 17:48:22] #1 [Go To First Post]
User863046 - Posts: 7
Hello i was subscribed for Future data but still not getting real time data ? how can i cheak my data services if active or not from my account panel ?

[2016-02-18 18:36:29] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The SC Exchange Data Feed and the US equities exchange is properly activated on your account. Restart Sierra Chart. There should not be a problem. If you are still not receiving the real-time data, provide a copy of the Message Log by following these instructions here: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2016-02-19 14:34:38] #3 [Go To First Post]
User863046 - Posts: 7
I am sure i am not getting real time data on CME and CBOT..........????


ES 19 Feb Seira.png / V - Attached On 2016-02-19 14:33:51 UTC - Size: 50.68 KB - 251 views ES19 Feb2.png / V - Attached On 2016-02-19 14:34:17 UTC - Size: 33.86 KB - 253 views

[2016-02-19 15:54:14] #4 [Go To First Post]
User863046 - Posts: 7
Can i get the Symbol for ES and YM and CL on Seira chart ?

[2016-02-19 18:59:56] #5 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
You must connect to your trading account to receive the real-time CME data. Refer to: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#Integration The documentation repeatedly makes this very clear. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account: