Support Board
Date/Time: Fri, 27 Dec 2024 01:36:18 +0000
Cant connect to OEC data service at 4:44 CST
View Count: 672
| [2016-02-18 10:45:09] |
| User549604 - Posts: 27 |
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Software version: 1366 | 2016-02-18 04:03:18 Uses New Spreadsheets | 2016-02-18 04:03:18 Usage end date: 2016-02-27 | 2016-02-18 04:03:18 Enabled for: Advanced Features. | 2016-02-18 04:03:18 Enabled for: Sierra Chart Historical Data Service. | 2016-02-18 04:03:18 Allow Support for Sierra Chart Data Feeds is enabled. | 2016-02-18 04:03:18 Current selected Data/Trading service: GAIN Capital/OEC | 2016-02-18 04:03:18 Chart Update Interval: 500 | 2016-02-18 04:03:18 Time Zone: -06:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2016-02-18 04:03:18 2016-02-18 04:03:22 Local computer time | 2016-02-18 04:03:18 2016-02-18 10:03:22 Local computer time in UTC | 2016-02-18 04:03:18 2016-02-18 04:03:22 Local computer time in SC Time Zone | 2016-02-18 04:03:18 2016-02-18 10:03:24 Server time in UTC | 2016-02-18 04:03:18 Local computer UTC time and Server UTC time difference: 3 seconds. | 2016-02-18 04:03:18 Program path: C:\SierraChart\ | 2016-02-18 04:03:18 Data Files path: C:\SierraChart\Data\ | 2016-02-18 04:03:18 OS Version Number: 6.1 | 2016-02-18 04:03:18 Locale Information: C | 2016-02-18 04:03:18 Checking for new symbol settings for oec | 2016-02-18 04:03:18 HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2016-02-18 04:03:18 HTTPS connection to www.sierrachart.com:443 (3) | Connected. | 2016-02-18 04:03:18 HTTPS connection to www.sierrachart.com:443 (3) | Starting TLS 1.2 connection. | 2016-02-18 04:03:18 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection established. | 2016-02-18 04:03:18 Symbol settings are up-to-date for oec | 2016-02-18 04:03:23 GAIN Capital/OEC | Connecting to trading server prod.openecry.com. Port: 9400. | 2016-02-18 04:03:27 GainCapital FIX Trading socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2016-02-18 04:03:27 GainCapital FIX Trading socket (4) | Connected. | 2016-02-18 04:03:27 GainCapital FIX Trading socket (4) | Starting TLS 1.2 connection. | 2016-02-18 04:03:27 GainCapital FIX Trading socket (4) | SSL connection established. | 2016-02-18 04:03:27 GainCapital FIX Trading: Sending the Logon message. | 2016-02-18 04:03:27 GainCapital FIX Trading | Connected to trading server. | 2016-02-18 04:03:27 GAIN Capital/OEC | Connecting to market data server prod.openecry.com:9301. | 2016-02-18 04:03:27 GainCapital FAST Data socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2016-02-18 04:03:27 GainCapital FAST Data socket (5) | Connected. | 2016-02-18 04:03:27 GainCapital FAST Data: Sending the Hello message. | 2016-02-18 04:03:27 GainCapital FAST Data: Sending the Logon message. | 2016-02-18 04:03:27 GAIN Capital/OEC | Connected to data and trading server. | 2016-02-18 04:03:27 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection closed by remote side. | 2016-02-18 04:03:28 HTTPS connection to www.sierrachart.com:443 (3) | SSL object has been freed. SSL state is now disconnected. | 2016-02-18 04:03:28 HTTPS connection to www.sierrachart.com:443 (3) | Shutdown and closed. | 2016-02-18 04:03:28 ESh6 [C] Daily #9 | Performing historical Daily data download for symbol ESH6 starting at last date in file. | 2016-02-18 04:03:29 ESh6 [C] Daily #9 | Waiting for historical downloads to complete with the IDs: 1, | 2016-02-18 04:03:29 ESh6 [C] Monthly #10 | Waiting for historical downloads to complete with the IDs: 1, | 2016-02-18 04:03:29 ESh6 [C] Weekly #13 | Waiting for historical downloads to complete with the IDs: 1, | 2016-02-18 04:03:29 HD Request # 2 | Downloading Historical Daily chart data for ESH6. Starting date: 2016-02-16. Service: oec | 2016-02-18 04:03:29 Historical data download counter reset. | 2016-02-18 04:03:29 HD Request # 2 | Requesting historical Daily data for ESH16 starting at 2016-02-15 | 2016-02-18 04:03:29 GAIN Capital/OEC | Starting real-time market data updates for: ESH6. ID: 1 | 2016-02-18 04:03:32 Intraday data recording state for symbol ESh6 is set to download 'Pending'. | 2016-02-18 04:03:32 HD Request # 3 | Downloading Intraday chart data for ESh6 to the file ESh6.scid. Service: oec | 2016-02-18 04:03:32 HD Request # 3 | Download start Date-Time: 2016-02-17 15:59:59.000 | 2016-02-18 04:03:32 HD Request # 3 | Using server: ds5.sierracharts.com port 10149 | 2016-02-18 04:03:32 HTTP connection to ds01.ddfplus.com:80 (0) | Resolved address ds01.ddfplus.com to IP 8.18.161.123 | 2016-02-18 04:03:32 HTTP connection to ds01.ddfplus.com:80 (6) | Connected. | 2016-02-18 04:03:32 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2016-02-18 04:03:32 Socket (7) | Connected. | 2016-02-18 04:03:32 HD Request # 3 | Sending historical data logon request message. | 2016-02-18 04:03:32 HD Request # 2 | Receiving historical Daily data for ESH6 starting at 2016-02-16 | 2016-02-18 04:03:32 Writing historical Daily data for ESH6 to the file ESH6.dly | 2016-02-18 04:03:32 HD Request # 2 | Received 3 records from 2016-02-16 00:00:00 to 2016-02-18 00:00:00 (3.0 days) and wrote 3 records for ESH6 | 2016-02-18 04:03:32 HD Request # 2 | Daily download COMPLETE for ESH6. Completion time: 1s. Unique request ID: 1 | 2016-02-18 04:03:32 Removed historical data download ID 1 | 2016-02-18 04:03:32 ESh6 [C] Monthly #10 | Download is complete for all contract months in chart. Proceeding with data load. | 2016-02-18 04:03:32 ESh6 [C] Monthly #10 | Reloading chart. | 2016-02-18 04:03:32 ESh6 [C] Weekly #13 | Download is complete for all contract months in chart. Proceeding with data load. | 2016-02-18 04:03:32 ESh6 [C] Weekly #13 | Reloading chart. | 2016-02-18 04:03:32 HD Request # 3 | Requesting Intraday data. Start Date-Time: 2016-02-17 15:59:59. Record interval: 0. Symbol: ESh6 | 2016-02-18 04:03:33 HD Request # 3 | Decompressing data. | 2016-02-18 04:03:33 HD Request # 3 | Receiving Intraday data for ESh6 starting at 2016-02-17 15:59:59 | 2016-02-18 04:03:33 HD Request # 3 | Timestamp of first Intraday data file record written: 2016-02-17 17:00:00 | 2016-02-18 04:03:33 Socket (7) | Shutdown and closed. | 2016-02-18 04:03:33 The network socket for historical data has been closed. | 2016-02-18 04:03:33 ESh6 [C] Daily #9 | Download is complete for all contract months in chart. Proceeding with data load. | 2016-02-18 04:03:33 ESh6 [C] Daily #9 | Reloading chart. | 2016-02-18 04:03:33 HD Request # 3 | Received 72116 records from 2016-02-17 15:59:59 to 2016-02-18 04:03:33 (12.1 hours) and wrote 72110 records for ESh6 | 2016-02-18 04:03:33 HD Request # 3 | Intraday download COMPLETE for ESh6. Completion time: 2s. Unique request ID: 2 | 2016-02-18 04:03:33 Removed historical data download ID 2 | 2016-02-18 04:03:33 Real-time Intraday chart data file updates started for ESH6 | 2016-02-18 04:03:33 Intraday chart data file opened for ESH6 | 2016-02-18 04:03:33 GAIN Capital/OEC: Received Trade Positions request acknowledgment message. Request Result: 2. Request Status: 1 | 2016-02-18 04:03:34 ESh6 [C] Monthly #10 | Reloading chart. | 2016-02-18 04:03:39 ESh6 [C] Daily #9 | Reloading chart. | 2016-02-18 04:03:39 ESh6 [C] Weekly #13 | Reloading chart. | 2016-02-18 04:03:39 HTTP connection to ds01.ddfplus.com:80 (6) | Closed. No error. | 2016-02-18 04:04:37 HTTP connection to ds01.ddfplus.com:80 (6) | Shutdown and closed. | 2016-02-18 04:04:37 Chart #2 has tagged chart #4 for full recalculation. Chartbook: ESH6.cht | 2016-02-18 04:04:39 Chart #2 has tagged chart #5 for full recalculation. Chartbook: ESH6.cht | 2016-02-18 04:04:39 Chart #2 has tagged chart #6 for full recalculation. Chartbook: ESH6.cht | 2016-02-18 04:04:39 Chart #2 has tagged chart #7 for full recalculation. Chartbook: ESH6.cht | 2016-02-18 04:04:39 Chart #2 has tagged chart #8 for full recalculation. Chartbook: ESH6.cht | 2016-02-18 04:04:39 Chart #2 has tagged chart #4 for full recalculation. Chartbook: ESH6.cht | 2016-02-18 04:04:39 Chart #2 has tagged chart #5 for full recalculation. Chartbook: ESH6.cht | 2016-02-18 04:04:39 Chart #2 has tagged chart #6 for full recalculation. Chartbook: ESH6.cht | 2016-02-18 04:04:39 Chart #2 has tagged chart #7 for full recalculation. Chartbook: ESH6.cht | 2016-02-18 04:04:39 Chart #2 has tagged chart #8 for full recalculation. Chartbook: ESH6.cht | 2016-02-18 04:04:39 Chart #2 has tagged chart #4 for full recalculation. Chartbook: ESH6.cht | 2016-02-18 04:04:39 Chart #2 has tagged chart #5 for full recalculation. Chartbook: ESH6.cht | 2016-02-18 04:04:39 Chart #2 has tagged chart #6 for full recalculation. Chartbook: ESH6.cht | 2016-02-18 04:04:39 Chart #2 has tagged chart #7 for full recalculation. Chartbook: ESH6.cht | 2016-02-18 04:04:39 Chart #2 has tagged chart #8 for full recalculation. Chartbook: ESH6.cht | 2016-02-18 04:04:39 ESh6 2.00 Range #4 | Performing a full recalculation because it has been tagged. Chartbook: ESH6.cht | 2016-02-18 04:04:39 ESh6 3.00 Range #5 | Performing a full recalculation because it has been tagged. Chartbook: ESH6.cht | 2016-02-18 04:04:39 ESh6 4.00 Range #6 | Performing a full recalculation because it has been tagged. Chartbook: ESH6.cht | 2016-02-18 04:04:39 ESh6 6.00 Range #8 | Performing a full recalculation because it has been tagged. Chartbook: ESH6.cht | 2016-02-18 04:04:44 ESh6 5.00 Range #7 | Performing a full recalculation because it has been tagged. Chartbook: ESH6.cht | 2016-02-18 04:04:44 Chart #2 has tagged chart #1 for full recalculation. Chartbook: ESH6.cht | 2016-02-18 04:15:43 Chart #2 has tagged chart #11 for full recalculation. Chartbook: ESH6.cht | 2016-02-18 04:15:43 Chart #2 has tagged chart #12 for full recalculation. Chartbook: ESH6.cht | 2016-02-18 04:15:43 Chart #2 has tagged chart #3 for full recalculation. Chartbook: ESH6.cht | 2016-02-18 04:15:43 Chart #2 has tagged chart #4 for full recalculation. Chartbook: ESH6.cht | 2016-02-18 04:15:43 Chart #2 has tagged chart #5 for full recalculation. Chartbook: ESH6.cht | 2016-02-18 04:15:43 Chart #2 has tagged chart #6 for full recalculation. Chartbook: ESH6.cht | 2016-02-18 04:15:43 Chart #2 has tagged chart #7 for full recalculation. Chartbook: ESH6.cht | 2016-02-18 04:15:43 Chart #2 has tagged chart #8 for full recalculation. Chartbook: ESH6.cht | 2016-02-18 04:15:43 ESh6 2.00 Range #4 | Performing a full recalculation because it has been tagged. Chartbook: ESH6.cht | 2016-02-18 04:15:43 ESh6 8.00 Range #11 | Performing a full recalculation because it has been tagged. Chartbook: ESH6.cht | 2016-02-18 04:15:43 ESh6 4.00 Range #6 | Performing a full recalculation because it has been tagged. Chartbook: ESH6.cht | 2016-02-18 04:15:43 Chart #2 has tagged chart #1 for full recalculation. Chartbook: ESH6.cht | 2016-02-18 04:15:43 Chart #2 has tagged chart #11 for full recalculation. Chartbook: ESH6.cht | 2016-02-18 04:15:43 Chart #2 has tagged chart #12 for full recalculation. Chartbook: ESH6.cht | 2016-02-18 04:15:43 Chart #2 has tagged chart #3 for full recalculation. Chartbook: ESH6.cht | 2016-02-18 04:15:43 Chart #2 has tagged chart #4 for full recalculation. Chartbook: ESH6.cht | 2016-02-18 04:15:43 Chart #2 has tagged chart #5 for full recalculation. Chartbook: ESH6.cht | 2016-02-18 04:15:43 Chart #2 has tagged chart #6 for full recalculation. Chartbook: ESH6.cht | 2016-02-18 04:15:43 Chart #2 has tagged chart #7 for full recalculation. Chartbook: ESH6.cht | 2016-02-18 04:15:43 Chart #2 has tagged chart #8 for full recalculation. Chartbook: ESH6.cht | 2016-02-18 04:15:43 ESh6 1.00 Range #3 | Performing a full recalculation because it has been tagged. Chartbook: ESH6.cht | 2016-02-18 04:15:49 ESh6 6.00 Range #8 | Performing a full recalculation because it has been tagged. Chartbook: ESH6.cht | 2016-02-18 04:15:49 ESh6 5.00 Range #7 | Performing a full recalculation because it has been tagged. Chartbook: ESH6.cht | 2016-02-18 04:15:49 ESh6 10.00 Range #12 | Performing a full recalculation because it has been tagged. Chartbook: ESH6.cht | 2016-02-18 04:15:49 ESh6 0.25 Range #1 | Performing a full recalculation because it has been tagged. Chartbook: ESH6.cht | 2016-02-18 04:15:49 ESh6 3.00 Range #5 | Performing a full recalculation because it has been tagged. Chartbook: ESH6.cht | 2016-02-18 04:15:49 ESh6 2.00 Range #4 | Performing a full recalculation because it has been tagged. Chartbook: ESH6.cht | 2016-02-18 04:15:49 ESh6 8.00 Range #11 | Performing a full recalculation because it has been tagged. Chartbook: ESH6.cht | 2016-02-18 04:15:49 ESh6 4.00 Range #6 | Performing a full recalculation because it has been tagged. Chartbook: ESH6.cht | 2016-02-18 04:15:49 Chart #2 has tagged chart #1 for full recalculation. Chartbook: ESH6.cht | 2016-02-18 04:16:21 Chart #2 has tagged chart #11 for full recalculation. Chartbook: ESH6.cht | 2016-02-18 04:16:21 Chart #2 has tagged chart #12 for full recalculation. Chartbook: ESH6.cht | 2016-02-18 04:16:21 Chart #2 has tagged chart #3 for full recalculation. Chartbook: ESH6.cht | 2016-02-18 04:16:21 Chart #2 has tagged chart #4 for full recalculation. Chartbook: ESH6.cht | 2016-02-18 04:16:21 Chart #2 has tagged chart #5 for full recalculation. Chartbook: ESH6.cht | 2016-02-18 04:16:21 Chart #2 has tagged chart #6 for full recalculation. Chartbook: ESH6.cht | 2016-02-18 04:16:21 Chart #2 has tagged chart #7 for full recalculation. Chartbook: ESH6.cht | 2016-02-18 04:16:21 Chart #2 has tagged chart #8 for full recalculation. Chartbook: ESH6.cht | 2016-02-18 04:16:21 Chart #2 has tagged chart #1 for full recalculation. Chartbook: ESH6.cht | 2016-02-18 04:16:21 Chart #2 has tagged chart #11 for full recalculation. Chartbook: ESH6.cht | 2016-02-18 04:16:21 Chart #2 has tagged chart #12 for full recalculation. Chartbook: ESH6.cht | 2016-02-18 04:16:21 Chart #2 has tagged chart #3 for full recalculation. Chartbook: ESH6.cht | 2016-02-18 04:16:21 Chart #2 has tagged chart #4 for full recalculation. Chartbook: ESH6.cht | 2016-02-18 04:16:21 Chart #2 has tagged chart #5 for full recalculation. Chartbook: ESH6.cht | 2016-02-18 04:16:21 Chart #2 has tagged chart #6 for full recalculation. Chartbook: ESH6.cht | 2016-02-18 04:16:21 Chart #2 has tagged chart #7 for full recalculation. Chartbook: ESH6.cht | 2016-02-18 04:16:21 Chart #2 has tagged chart #8 for full recalculation. Chartbook: ESH6.cht | 2016-02-18 04:16:21 ESh6 2.00 Range #4 | Performing a full recalculation because it has been tagged. Chartbook: ESH6.cht | 2016-02-18 04:16:21 ESh6 1.00 Range #3 | Performing a full recalculation because it has been tagged. Chartbook: ESH6.cht | 2016-02-18 04:16:28 ESh6 6.00 Range #8 | Performing a full recalculation because it has been tagged. Chartbook: ESH6.cht | 2016-02-18 04:16:28 ESh6 3.00 Range #5 | Performing a full recalculation because it has been tagged. Chartbook: ESH6.cht | 2016-02-18 04:16:28 ESh6 5.00 Range #7 | Performing a full recalculation because it has been tagged. Chartbook: ESH6.cht | 2016-02-18 04:16:28 ESh6 10.00 Range #12 | Performing a full recalculation because it has been tagged. Chartbook: ESH6.cht | 2016-02-18 04:16:28 ESh6 0.25 Range #1 | Performing a full recalculation because it has been tagged. Chartbook: ESH6.cht | 2016-02-18 04:16:28 ESh6 8.00 Range #11 | Performing a full recalculation because it has been tagged. Chartbook: ESH6.cht | 2016-02-18 04:16:28 ESh6 4.00 Range #6 | Performing a full recalculation because it has been tagged. Chartbook: ESH6.cht | 2016-02-18 04:16:28 GainCapital FIX Trading: No heartbeat messages received from server. Sent Test Request message to server. | 2016-02-18 04:40:09 GainCapital FIX Trading: Disconnecting due to a loss of activity. No activity for at least 62 seconds. | 2016-02-18 04:41:20 * GainCapital FIX Trading: Sending a Logout message. Text = No response received after Test Request. | 2016-02-18 04:41:20 GainCapital FIX Trading socket (4) | SSL shutdown indicates not able to send 'close notify'. | 2016-02-18 04:41:20 GainCapital FIX Trading socket (4) | SSL has been shut down. | 2016-02-18 04:41:20 GainCapital FIX Trading socket (4) | SSL object has been freed. SSL state is now disconnected. | 2016-02-18 04:41:20 GainCapital FIX Trading socket (4) | Shutdown and closed. | 2016-02-18 04:41:20 Connection to the external service has been lost. | 2016-02-18 04:41:20 GAIN Capital/OEC | Disconnected from the trading server. | 2016-02-18 04:41:20 GainCapital FAST Data: Sending a Logout message. | 2016-02-18 04:41:21 GAIN Capital/OEC | Disconnected. | 2016-02-18 04:41:21 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-02-18 04:41:21 GainCapital FAST Data socket (5) | Closed. No error. | 2016-02-18 04:41:21 GainCapital FAST Data socket (5) | Shutdown and closed. | 2016-02-18 04:41:21 GainCapital FAST Data: Remote side disconnected without completing the logout sequence. Final messages may have been lost, although unlikely. | 2016-02-18 04:41:21 GAIN Capital/OEC | Disconnected from the FAST market data server. | 2016-02-18 04:41:21 GAIN Capital/OEC | Connecting to trading server prod.openecry.com. Port: 9400. | 2016-02-18 04:41:25 GainCapital FIX Trading socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2016-02-18 04:41:25 GainCapital FIX Trading socket (27) | Connected. | 2016-02-18 04:41:25 GainCapital FIX Trading socket (27) | Starting TLS 1.2 connection. | 2016-02-18 04:41:25 GainCapital FIX Trading socket (27) | SSL connection established. | 2016-02-18 04:41:25 GainCapital FIX Trading: Sending the Logon message. | 2016-02-18 04:41:26 GainCapital FIX Trading: Sent heartbeat to server. | 2016-02-18 04:41:57 Service connection timed out. Will disconnect and retry. | 2016-02-18 04:42:26 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-02-18 04:42:26 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-02-18 04:42:26 GainCapital FIX Trading: DisconnectFIX called. | 2016-02-18 04:42:27 GainCapital FIX Trading: Sending a Logout message. | 2016-02-18 04:42:27 GAIN Capital/OEC | Disconnected. | 2016-02-18 04:42:27 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-02-18 04:42:27 GAIN Capital/OEC | Connecting to trading server prod.openecry.com. Port: 9400. | 2016-02-18 04:42:30 GainCapital FIX Trading: Unable to connect. The last connection is still in the process of logging out. | 2016-02-18 04:42:30 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-02-18 04:42:30 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-02-18 04:42:30 GainCapital FIX Trading: Waiting for Logout response timed out. Closing the socket now. | 2016-02-18 04:42:31 * GainCapital FIX Trading socket (27) | SSL shutdown indicates not able to send 'close notify'. | 2016-02-18 04:42:31 GainCapital FIX Trading socket (27) | SSL has been shut down. | 2016-02-18 04:42:31 GainCapital FIX Trading socket (27) | SSL object has been freed. SSL state is now disconnected. | 2016-02-18 04:42:31 GainCapital FIX Trading socket (27) | Shutdown and closed. | 2016-02-18 04:42:31 GAIN Capital/OEC | Disconnected from the trading server. | 2016-02-18 04:42:31 GAIN Capital/OEC | Disconnected. | 2016-02-18 04:42:31 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-02-18 04:42:31 GAIN Capital/OEC | Connecting to trading server prod.openecry.com. Port: 9400. | 2016-02-18 04:42:36 GainCapital FIX Trading socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2016-02-18 04:42:36 GainCapital FIX Trading socket (28) | Connected. | 2016-02-18 04:42:36 GainCapital FIX Trading socket (28) | Starting TLS 1.2 connection. | 2016-02-18 04:42:36 GainCapital FIX Trading socket (28) | SSL connection established. | 2016-02-18 04:42:36 GainCapital FIX Trading: Sending the Logon message. | 2016-02-18 04:42:37 GainCapital FIX Trading: Sent heartbeat to server. | 2016-02-18 04:43:08 Service connection timed out. Will disconnect and retry. | 2016-02-18 04:43:37 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-02-18 04:43:37 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-02-18 04:43:37 GainCapital FIX Trading: DisconnectFIX called. | 2016-02-18 04:43:38 GainCapital FIX Trading: Sending a Logout message. | 2016-02-18 04:43:38 GAIN Capital/OEC | Disconnected. | 2016-02-18 04:43:38 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-02-18 04:43:38 GAIN Capital/OEC | Connecting to trading server prod.openecry.com. Port: 9400. | 2016-02-18 04:43:41 GainCapital FIX Trading: Unable to connect. The last connection is still in the process of logging out. | 2016-02-18 04:43:41 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-02-18 04:43:41 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-02-18 04:43:41 GainCapital FIX Trading: Waiting for Logout response timed out. Closing the socket now. | 2016-02-18 04:43:42 * GainCapital FIX Trading socket (28) | SSL shutdown indicates not able to send 'close notify'. | 2016-02-18 04:43:42 GainCapital FIX Trading socket (28) | SSL has been shut down. | 2016-02-18 04:43:42 GainCapital FIX Trading socket (28) | SSL object has been freed. SSL state is now disconnected. | 2016-02-18 04:43:42 GainCapital FIX Trading socket (28) | Shutdown and closed. | 2016-02-18 04:43:42 GAIN Capital/OEC | Disconnected from the trading server. | 2016-02-18 04:43:42 GAIN Capital/OEC | Disconnected. | 2016-02-18 04:43:42 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-02-18 04:43:42 GAIN Capital/OEC | Connecting to trading server prod.openecry.com. Port: 9400. | 2016-02-18 04:43:47 GainCapital FIX Trading socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2016-02-18 04:43:47 |
| [2016-02-18 10:53:34] |
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We are aware of this. OEC has been contacted again just now about this. The OEC FIX server is down again. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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