Support Board
Date/Time: Fri, 27 Dec 2024 02:09:18 +0000
Notice: SC Forex Data (FXCM) Data Feed Down
View Count: 854
| [2016-02-16 23:15:47] |
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There is a problem currently with the FXCM data feed which is used for the SC Forex Data feed. FXCM has been notified of this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-02-17 01:55:21] |
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This problem was resolved by FXCM about an hour ago.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-02-17 14:23:15] |
| EuropeanTrader - Posts: 290 |
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Hello, I see the problem was resolved. My charts still look messy: http://www.sierrachart.com/image.php?l=145571894467.png What can I do, please? Clicking Edit/Download data for all historical charts doesn't help. ***I am using FXCM FIX though*** Thank you! |
| [2016-02-17 21:28:19] |
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This is unrelated to the issue described in post #1. Update the Symbol Settings as explained here: https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettingsSteps When that is done re-download the data with Edit >>Delete All Data and Download. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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