Support Board
Date/Time: Sun, 08 Sep 2024 00:16:38 +0000
Minute
View Count: 712
[2016-02-04 14:32:22] |
User970233 - Posts: 3 |
Good morning, I am still not able to obtain minute bar data. Attached is a screenshot and below are the Sierra Chart logs. Thank you Isaac logs Software version: 1362 | 2016-02-04 13:18:19 Uses New Spreadsheets | 2016-02-04 13:18:19 Usage end date: 2016-02-16 | 2016-02-04 13:18:19 Enabled for: Advanced Features. | 2016-02-04 13:18:19 Enabled for: Advanced Features 2. | 2016-02-04 13:18:19 Enabled for: Sierra Chart Historical Data Service. | 2016-02-04 13:18:19 Allow Support for Sierra Chart Data Feeds is enabled. | 2016-02-04 13:18:19 Current selected Data/Trading service: SC Data - All Services | 2016-02-04 13:18:19 Chart Update Interval: 500 | 2016-02-04 13:18:19 Time Zone: +00:00:00 (UTC+00) | 2016-02-04 13:18:19 2016-02-04 07:18:19 Local computer time | 2016-02-04 13:18:19 2016-02-04 13:18:19 Local computer time in UTC | 2016-02-04 13:18:19 2016-02-04 13:18:19 Local computer time in SC Time Zone | 2016-02-04 13:18:19 2016-02-02 04:20:05 Server time in UTC | 2016-02-04 13:18:19 Local computer UTC time and Server UTC time difference: 3 seconds. | 2016-02-04 13:18:19 Program path: C:\development\clientsoftware\SierraChart\ | 2016-02-04 13:18:19 Data Files path: C:\development\clientsoftware\SierraChart\Data\ | 2016-02-04 13:18:19 OS Version Number: 6.2 | 2016-02-04 13:18:19 Locale Information: C | 2016-02-04 13:18:19 AAPL [M] 1 Min #7 | Reloading chart. | 2016-02-04 13:29:05 AAPL [M] 1 Min #7 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\development\clientsoftware\SierraChart\Data\AAPL.scid | 2016-02-04 13:29:05 |
![]() |
[2016-02-04 18:28:19] |
|
Select File >> Connect to Data Feed. Select Edit >> Delete All Data and Download. If there still is a problem, provide a copy of the Message Log by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: