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Date/Time: Fri, 27 Sep 2024 07:33:09 +0000



Issues with the 6E on the TT FIX

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[2016-02-03 15:57:09]
User72254 - Posts: 1
I have a customer who is having issues with the 6E on the TT FIX data connection.

Do you have a fix for this issue?

justin@ampfutures.com
[2016-02-03 18:12:36]
Sierra Chart Engineering - Posts: 104368
This is the message from TT relating to this:


TT plans to clear product tokens across all Price Proxies in the TTNET Environment this weekend as well as all affected Fix Adapters. This should resolve the issues you are currently seeing.

So the problem will not be resolved until Sunday evening.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-02-06 02:44:14]
User47643 - Posts: 13
As best I can tell, this problem was solved Thursday evening. The 6E contract worked perfectly for me all day Friday.

The Bid/Offer prices were the same as the Trade prices. I did not open a TradeDOM, as I actually trade the M6E using 6E charts.

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