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NIY symbol not working any longer

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[2016-02-03 01:42:28] #1 [Go To First Post]
rhovega - Posts: 279
NIY symbol not working any longer. This is the CME page for it: http://www.cmegroup.com/trading/equity-index/international-index/nikkei-225-yen_contract_specifications.html The IB code, according to SC index, is NIY-201603-GLOBEX (mar16). Was working fine until recently. Now it does not stream any data. The Rithmic code, according to Rithmic symbol lookup, is NIYH6-CME (mar16). It provides data, but not for NIY. Could you please look into this? Happy to contact Rithmic if I need to. Thanks

[2016-02-03 02:02:04] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Are you using Interactive Brokers or Rithmic? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2016-02-03 02:09:39] #3 [Go To First Post]
rhovega - Posts: 279
Have each on separate instances.

[2016-02-04 02:43:29] #4 [Go To First Post]
rhovega - Posts: 279
Can you please check on this symbol? I do rely on it for overnight trading.

[2016-02-04 02:49:44] #5 [Go To First Post]
rhovega - Posts: 279
This is the error using the code for IB provided by the SC symbols index. Interactive Brokers \| Using primary service for historical data. \| 2016-02-03 21:46:21 NIY-201603-GLOBEX 5 Min #11 \| Currently no data in file to display. Will start historical data download and real-time updates. File: R:\Sierra\Sierra Data3\NIY-201603-GLOBEX.scid \| 2016-02-03 21:46:21 Interactive Brokers \| Starting real-time market data updates for: NIY-201603-GLOBEX. ID: 237 \| 2016-02-03 21:46:21 Subscribing to real-time True Data for symbol: NIY SecurityType: FUT Exchange: GLOBEX Currency: \| 2016-02-03 21:46:21 Interactive Brokers \| Subscribing to Symbol: NIY, SecurityType: FUT, Expiration: 201603, Exchange: GLOBEX, Currency: , Multiplier: \| 2016-02-03 21:46:21 Interactive Brokers \| Using primary service for historical data. \| 2016-02-03 21:46:21 Intraday data recording state for symbol NIY-201603-GLOBEX is set to download 'Pending'. \| 2016-02-03 21:46:21 HD Request # 16 \| Downloading Intraday chart data for NIY-201603-GLOBEX to the file NIY-201603-GLOBEX.scid. Service: ib \| 2016-02-03 21:46:21 Compressing file: R:\Sierra\Sierra Data3\NIY-201603-GLOBEX.scid. This may take a while. \| 2016-02-03 21:46:21 HD Request # 16 \| Download start Date-Time: 2015-08-01 22:46:21.000 \| 2016-02-03 21:46:21 HD Request # 16 \| Requesting a total of 60 days and 0 seconds. \| 2016-02-03 21:46:21 HD Request # 16 \| IB Backfill - Seconds requested: 86400. Seconds Remaining: 5097600. \| 2016-02-03 21:46:21 HD Request # 16 \| Requesting 1 Day of data at 30 secs with ending Date-Time at 2015-12-06 22:56:21 for NIY-201603-GLOBEX \| 2016-02-03 21:46:21 Symbol Error - NIY-201603-GLOBEX is unknown, unavailable, or improperly formatted. The contract description specified for NIY is ambiguous; you must specify the currency. \| 2016-02-03 21:46:21 Symbol Error - NIY-201603-GLOBEX is unknown, unavailable, or improperly formatted. The contract description specified for NIY is ambiguous; you must specify the currency. \| 2016-02-03 21:46:21 HD Request # 16 \| Message from IB: The contract description specified for NIY is ambiguous; you must specify the currency. IB Error Code: 200. Request ID: 238. \| 2016-02-03 21:46:21 HD Request # 16 \| Error downloading historical Intraday data for NIY-201603-GLOBEX. The symbol is unknown to the server. \| 2016-02-03 21:46:21 HD Request # 16 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for NIY-201603-GLOBEX \| 2016-02-03 21:46:21 HD Request # 16 \| Intraday download COMPLETE for NIY-201603-GLOBEX. Completion time: 0s. Unique request ID: 16 \| 2016-02-03 21:46:21 Removed historical data download ID 16 \| 2016-02-03 21:46:21 Real-time Intraday chart data file updates started for NIY-201603-GLOBEX \| 2016-02-03 21:46:21 Intraday chart data file opened for NIY-201603-GLOBEX \| 2016-02-03 21:46:21

[2016-02-04 05:19:11] #6 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We needed to add the Currency and Multiplier to the symbol. This is now done. Update the Symbol Settings as explained here: https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettingsSteps You will find the new symbol in File >> Find Symbol. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2016-02-04 18:42:27] #7 [Go To First Post]
rhovega - Posts: 279
Could you please as well add he symbol to the Rithmic Symbol index? Its not there. I can stream it by typing the code, but can't adjust its settings as not present in the index / Symbol Lookup. Code is NIYH6-CME (mar16). Thank you.

[2016-02-04 18:48:42] #8 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
OK we will do this today. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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