Support Board
Date/Time: Sun, 29 Dec 2024 17:03:51 +0000
SC Version 1362 : I have problems with update charts
View Count: 1038
| [2016-01-28 19:04:37] |
| salsem - Posts: 43 |
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chart 6E NOT UPDATE
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 sc version 1362 6E.jpg / V - Attached On 2016-01-28 19:03:48 UTC - Size: 43.04 KB - 297 views |
| [2016-01-28 19:11:19] |
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Refer to: https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart What Data or Trading service are you using or do you wish to use? See this page for the list: http://www.sierrachart.com/index.php?page=data.php&CAID=def Or, select "Global Settings >> Data/Trade Service Settings". What is the "Service" at the top left set to? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-01-28 20:32:03] |
| salsem - Posts: 43 |
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AMP / TTNet I have problems with update date delete and dowland data is crash and jumping (is not correct) not running 01/28 problems various historical data thank in advance |
| [2016-01-28 20:39:11] |
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For reasons unknown there has been a persistent problem with the 6E data from the TT FIX adapter that Trading Technologies has not yet addressed. Rather unbelievable. Disable the error filtering and re-download the data: https://www.sierrachart.com/index.php?page=doc/doc_ErrorFilter.html#DisablingErrorFiltering Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-01-28 20:57:25] |
| salsem - Posts: 43 |
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with this move the problem is solved ... but the data is reliable and accurate....for trading ?
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| [2016-01-28 23:08:08] |
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As long as you do not use trading commands which depend upon the Bid or Ask because those are 10 times the actual price values.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-01-29 12:23:57] |
| salsem - Posts: 43 |
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idem problems with eurex :(
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| [2016-01-29 18:36:07] |
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What exactly is the problem with the EUREX?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-02-02 14:17:47] |
| salsem - Posts: 43 |
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jumping , not correct update all Eurex futures |
| FDXM 201603.jpg / V - Attached On 2016-02-02 14:17:18 UTC - Size: 61.17 KB - 290 views Attachment Deleted. |
| [2016-02-02 14:22:26] |
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We see there is missing data from the chart. Refer to the instructions here: http://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-02-02 14:22:52
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| [2016-02-02 15:18:05] |
| salsem - Posts: 43 |
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appare this message on chart FDXM "Dowloand Failed"
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| [2016-02-02 15:28:54] |
| salsem - Posts: 43 |
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missing data from the chart FGBL
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Attachment Deleted. |
| [2016-02-02 19:04:23] |
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Follow the instructions here to Update the Symbol Settings: https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettingsSteps After that is done re-download the data for the FDXM chart with Edit >> Delete All Data and Download. Regarding missing data for FGBL, it is not obvious from the chart image provided that there is missing data. However, refer to the information on this page about this: https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#MissingOrIncompleteIntradayChartData Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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