Login Page - Create Account

Support Board


Date/Time: Sun, 29 Dec 2024 15:48:06 +0000



update

View Count: 683

[2016-01-25 17:20:35]
User750825 - Posts: 2
I have received a notification the past two times I logged into my infinity account. That is the vendor I use Sierra Charts through. I have been told I have one day of data feed left; however I updated and extended the feed last Friday - 1/22/16 -. I have checked my account, today(1-25-16) and it says I have 95 days left. If you could ensure that i will not lose any feeds tomorrow that would be great. Thanks

Gar
Date Time Of Last Edit: 2016-01-25 21:22:59
[2016-01-25 17:43:28]
Sierra Chart Engineering - Posts: 104368
You just need to restart Sierra Chart.


This will solve the problem.

You may also have to follow the Forced Login instructions here:
http://www.sierrachart.com/index.php?page=doc/LoginInstructions.php#ForcedLogin
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-01-25 21:26:07

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account