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Date/Time: Sun, 29 Dec 2024 15:49:00 +0000



Problem making payment

View Count: 730

[2016-01-22 20:57:37]
jim branch - Posts: 23
For the first time, I am having difficulty making a payment with my debit card. I am trying to by-pass pay-pal but am having no luck. Please help.
[2016-01-22 21:07:30]
Sierra Chart Engineering - Posts: 104368
The payment failed to Gate 2 Shop. Therefore in this case use one of the other payment options like Dalpay or PayPal:
https://www.sierrachart.com/usercp.php?page=SCUsageTimePayments

It is not unusual that the payments can be blocked by your bank due to fraud rules because it is an international transaction.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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