Support Board
Date/Time: Thu, 21 Nov 2024 22:54:55 +0000
Historical
View Count: 2301
| [2013-03-28 02:36:13] |
| wingz - Posts: 121 |
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Is there a problem again with the historical stock data? I keep getting "download failed" when I open a historical stock chart. I'm only getting data as recent as 3-1.
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| [2013-03-28 05:06:48] |
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Not aware of any problems. Please post a copy of the Message Log, by following these steps: https://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-03-29 03:08:04] |
| wingz - Posts: 121 |
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Software version: 951 | 2013-03-28 23:07:19 Current Service Package: 3 | 2013-03-28 23:07:19 Usage end date: 2013-05-30 | 2013-03-28 23:07:19 Sierra Chart Historical Data Service is included. | 2013-03-28 23:07:19 Active service: TransAct | 2013-03-28 23:07:19 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2013-03-28 23:07:19 2013-03-28 23:07:19 Local computer clock time | 2013-03-28 23:07:19 2013-03-29 03:07:19 GMT time | 2013-03-28 23:07:19 2013-03-28 23:07:19 Time zone adjusted time | 2013-03-28 23:07:19 Time difference to server time: 6 seconds. | 2013-03-28 23:07:19 Program path: C:\SierraChart\ | 2013-03-28 23:07:19 Data Files path: C:\SierraChart\Data\ | 2013-03-28 23:07:19 OS Version Number: 6.1 | 2013-03-28 23:07:19 HD Request # 1 - Downloading Historical Daily chart data for SYK. Starting date: 2013-03-28. | 2013-03-28 23:07:25 HD Request # 1 - Requesting historical Daily data for SYK starting at 2013-03-27 | 2013-03-28 23:07:25 HD Request # 2 - Downloading Intraday chart data for 6EM3 to the file 6EM3.scid | 2013-03-28 23:07:25 HD Request # 2 - Starting date and time: 2013-03-28 17:00:04 | 2013-03-28 23:07:25 HD Request # 2 - Using server: ds5.sierracharts.com port 10049 | 2013-03-28 23:07:25 HD Request # 2 - Requesting up to 60 days of Intraday data. | 2013-03-28 23:07:26 HD Request # 1 - Got a response from the SC Historical Data service. | 2013-03-28 23:07:26 HD Request # 1 - Receiving historical data records for symbol SYK. | 2013-03-28 23:07:26 HD Request # 1 - Receiving historical Daily data for SYK starting at 2013-03-27 | 2013-03-28 23:07:26 Writing historical daily data for SYK to the file SYK.dly | 2013-03-28 23:07:26 HD Request # 1 - Received 2 records from 2013-03-27 00:00:00 to 2013-03-28 00:00:00 (2.0 days) and wrote 1 record for SYK | 2013-03-28 23:07:26 HD Request # 1 - Daily download COMPLETE for SYK | 2013-03-28 23:07:26 HD Request # 4 - Downloading Historical Daily chart data for ES#. Starting date: 2013-03-28. | 2013-03-28 23:07:26 HD Request # 4 - Requesting historical Daily Continuous data for ESZ10 starting at 2013-03-27 | 2013-03-28 23:07:26 HD Request # 4 - Got a response from the SC Historical Data service. | 2013-03-28 23:07:26 HD Request # 4 - Receiving historical data records for symbol ESM13. | 2013-03-28 23:07:26 HD Request # 4 - Receiving historical Daily data for ES# starting at 2013-03-27 | 2013-03-28 23:07:26 Writing historical daily data for ES# to the file ES#.dly | 2013-03-28 23:07:26 HD Request # 4 - Received 2 records from 2013-03-27 00:00:00 to 2013-03-28 00:00:00 (2.0 days) and wrote 1 record for ES# | 2013-03-28 23:07:26 HD Request # 4 - Daily download COMPLETE for ES# | 2013-03-28 23:07:26 HD Request # 5 - Downloading Historical Daily chart data for $INX. Starting date: 2013-03-28. | 2013-03-28 23:07:26 HD Request # 5 - Requesting historical Daily data for $INX starting at 2013-03-27 | 2013-03-28 23:07:26 HD Request # 5 - Got a response from the SC Historical Data service. | 2013-03-28 23:07:26 HD Request # 5 - Receiving historical data records for symbol $INX. | 2013-03-28 23:07:26 HD Request # 5 - Receiving historical Daily data for $INX starting at 2013-03-27 | 2013-03-28 23:07:26 Writing historical daily data for $INX to the file $INX.dly | 2013-03-28 23:07:26 HD Request # 5 - Received 2 records from 2013-03-27 00:00:00 to 2013-03-28 00:00:00 (2.0 days) and wrote 1 record for $INX | 2013-03-28 23:07:26 HD Request # 5 - Daily download COMPLETE for $INX | 2013-03-28 23:07:26 HD Request # 6 - Downloading Historical Daily chart data for $DOWI. Starting date: 2013-03-28. | 2013-03-28 23:07:26 HD Request # 6 - Requesting historical Daily data for $DOWI starting at 2013-03-27 | 2013-03-28 23:07:26 HD Request # 2 - Using compression. | 2013-03-28 23:07:26 HD Request # 2 - Historical data for 6EM3 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2013-03-28 23:07:26 HD Request # 2 - Received 0 records and wrote 0 records for 6EM3 | 2013-03-28 23:07:26 HD Request # 2 - Intraday download COMPLETE for 6EM3 | 2013-03-28 23:07:26 HD Request # 7 - Downloading Intraday chart data for ESM3 to the file ESM3.scid | 2013-03-28 23:07:26 HD Request # 7 - Starting date and time: 2013-03-28 17:15:04 | 2013-03-28 23:07:26 HD Request # 7 - Using server: ds3.sierracharts.com port 10049 | 2013-03-28 23:07:26 HD Request # 6 - Got a response from the SC Historical Data service. | 2013-03-28 23:07:26 HD Request # 6 - Receiving historical data records for symbol $DOWI. | 2013-03-28 23:07:26 HD Request # 6 - Receiving historical Daily data for $DOWI starting at 2013-03-27 | 2013-03-28 23:07:26 Writing historical daily data for $DOWI to the file $DOWI.dly | 2013-03-28 23:07:26 HD Request # 7 - Requesting up to 60 days of Intraday data. | 2013-03-28 23:07:26 HD Request # 6 - Received 2 records from 2013-03-27 00:00:00 to 2013-03-28 00:00:00 (2.0 days) and wrote 1 record for $DOWI | 2013-03-28 23:07:26 HD Request # 6 - Daily download COMPLETE for $DOWI | 2013-03-28 23:07:26 HD Request # 9 - Downloading Historical Daily chart data for NQ#. Starting date: 2013-03-28. | 2013-03-28 23:07:26 HD Request # 9 - Requesting historical Daily Continuous data for NQZ10 starting at 2013-03-27 | 2013-03-28 23:07:26 HD Request # 9 - Got a response from the SC Historical Data service. | 2013-03-28 23:07:26 HD Request # 9 - Receiving historical data records for symbol NQM13. | 2013-03-28 23:07:26 HD Request # 9 - Receiving historical Daily data for NQ# starting at 2013-03-27 | 2013-03-28 23:07:26 Writing historical daily data for NQ# to the file NQ#.dly | 2013-03-28 23:07:26 HD Request # 9 - Received 2 records from 2013-03-27 00:00:00 to 2013-03-28 00:00:00 (2.0 days) and wrote 1 record for NQ# | 2013-03-28 23:07:26 HD Request # 9 - Daily download COMPLETE for NQ# | 2013-03-28 23:07:26 HD Request # 7 - Using compression. | 2013-03-28 23:07:26 HD Request # 7 - Historical data for ESM3 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2013-03-28 23:07:26 HD Request # 7 - Received 0 records and wrote 0 records for ESM3 | 2013-03-28 23:07:26 HD Request # 7 - Intraday download COMPLETE for ESM3 | 2013-03-28 23:07:26 HD Request # 10 - Downloading Intraday chart data for YMM3 to the file YMM3.scid | 2013-03-28 23:07:26 HD Request # 10 - Starting date and time: 2013-03-28 17:15:02 | 2013-03-28 23:07:26 HD Request # 10 - Using server: ds4.sierracharts.com port 10049 | 2013-03-28 23:07:26 HD Request # 10 - Requesting up to 60 days of Intraday data. | 2013-03-28 23:07:27 HD Request # 10 - Using compression. | 2013-03-28 23:07:28 HD Request # 10 - Historical data for YMM3 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2013-03-28 23:07:28 HD Request # 10 - Received 0 records and wrote 0 records for YMM3 | 2013-03-28 23:07:28 HD Request # 10 - Intraday download COMPLETE for YMM3 | 2013-03-28 23:07:28 HD Request # 12 - Downloading Intraday chart data for NQM3 to the file NQM3.scid | 2013-03-28 23:07:28 HD Request # 12 - Starting date and time: 2013-03-28 17:15:02 | 2013-03-28 23:07:28 HD Request # 12 - Using server: ds5.sierracharts.com port 10049 | 2013-03-28 23:07:28 HD Request # 12 - Requesting up to 60 days of Intraday data. | 2013-03-28 23:07:28 Chart #8 has tagged chart #1 for full recalculation. Chartbook: Rockwell 9-30 ChartBook.cht | 2013-03-28 23:07:28 Chart #8 has tagged chart #13 for full recalculation. Chartbook: Rockwell 9-30 ChartBook.cht | 2013-03-28 23:07:28 Chart #8 has tagged chart #14 for full recalculation. Chartbook: Rockwell 9-30 ChartBook.cht | 2013-03-28 23:07:28 Chart #14 is performing a full recalculation because it has been tagged. Chartbook: Rockwell 9-30 ChartBook.cht | 2013-03-28 23:07:28 Chart #13 is performing a full recalculation because it has been tagged. Chartbook: Rockwell 9-30 ChartBook.cht | 2013-03-28 23:07:28 HD Request # 12 - Using compression. | 2013-03-28 23:07:28 HD Request # 12 - Historical data for NQM3 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2013-03-28 23:07:28 HD Request # 12 - Received 0 records and wrote 0 records for NQM3 | 2013-03-28 23:07:28 HD Request # 12 - Intraday download COMPLETE for NQM3 | 2013-03-28 23:07:28 HD Request # 14 - Downloading Intraday chart data for 6EH3 to the file 6EH3.scid | 2013-03-28 23:07:28 HD Request # 14 - Starting date and time: 2013-03-18 10:15:19 | 2013-03-28 23:07:28 HD Request # 14 - Using server: ds3.sierracharts.com port 10049 | 2013-03-28 23:07:28 HD Request # 14 - Requesting up to 60 days of Intraday data. | 2013-03-28 23:07:28 Chart #1 is performing a full recalculation because it has been tagged. Chartbook: Rockwell 9-30 ChartBook.cht | 2013-03-28 23:07:28 HD Request # 14 - Using compression. | 2013-03-28 23:07:28 HD Request # 14 - Historical data for 6EH3 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2013-03-28 23:07:28 HD Request # 14 - Received 0 records and wrote 0 records for 6EH3 | 2013-03-28 23:07:28 HD Request # 14 - Intraday download COMPLETE for 6EH3 | 2013-03-28 23:07:28 |
| [2013-03-30 08:53:43] |
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This message log looks good. When you have a problem, at that time post a copy of the Message Log again and let us know what specific symbol.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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