Support Board
Date/Time: Sun, 29 Dec 2024 17:06:50 +0000
SC trade window not getting me out of position on IB
View Count: 931
| [2016-01-20 14:53:27] |
| User25244 - Posts: 123 |
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SC chart window did not flatten my position in ib causing me 2 hav three times my contracts |
| [2016-01-20 18:11:44] |
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Do you see the correct current Trade Position Quantity being displayed? Refer to: https://www.sierrachart.com/index.php?page=doc/doc_TradeStatusWindows.html#IncorrectlyReportedTradePosition Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-01-21 11:18:46] |
| User25244 - Posts: 123 |
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i have followed the procedures as outlined all were set correctly The problem im having is related to the "Flatten" option on the trade window It does not close out my position |
| [2016-01-21 17:53:53] |
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The documentation referred to explained that if you do not see the current Position on the Trade >> Trade Orders and Positions >> Positions tab, then that is not being provided by the external service. However, in your case this is the problem that applies: Notice: Important Update for Interactive Brokers Users | Post: 74190 You need to update Sierra Chart and update to the version that uses "New Spreadsheet". Follow the instructions here: https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-01-21 17:54:54
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