Login Page - Create Account

Support Board


Date/Time: Sat, 28 Dec 2024 16:16:53 +0000



Connection issue with Rithmic

View Count: 999

[2016-01-09 10:51:15]
JingIt - Posts: 44
The Ninja platform is still connected but Sierrachart in unable to connect to Rithmic. This is the last log and it still show connecting in the title bar

Rithmic Trading | Port for executable: 54277 | 2016-01-09 11:47:01
Listening socket (1188), port 54277 | Closed. | 2016-01-09 11:47:01
Rithmic Trading | Starting server: C:\SierraChart - MES\Rim\DTCBridge.exe | 2016-01-09 11:47:01
Rithmic Trading | Connecting to the server 127.0.0.1. Port 54277 | 2016-01-09 11:47:03
Socket (19) | Connected. | 2016-01-09 11:47:03
Rithmic Trading | Connected to server. | 2016-01-09 11:47:03
Rithmic Trading | Sending Encoding Request to server | 2016-01-09 11:47:03
Rithmic Trading | Setting DTC Encoding to Binary | 2016-01-09 11:47:03
Rithmic Trading | Sending logon request message. | 2016-01-09 11:47:03
Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2016-01-09 11:47:03
Rithmic Trading | Message from server: Logging is enabled. Log file: C:\SierraChart - MES\Rim\Rithmic.log | 2016-01-09 11:47:03
Rithmic Trading | Message from server: Connecting to Rithmic Paper Trading server. | 2016-01-09 11:47:03
Rithmic Trading | Message from server: Server Alert: Market Data Connection Broken | 2016-01-09 11:47:07
Rithmic Trading | Message from server: Server Alert: Trading System Connection Opened | 2016-01-09 11:47:08
Rithmic Trading | Message from server: Server Alert: Market Data Connection Opened | 2016-01-09 11:47:08
Rithmic Trading | Message from server: Server Alert: Trading System Connection Login Complete. Result text: "ok" | 2016-01-09 11:47:09
Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Complete. Result text: "ok" | 2016-01-09 11:47:09
Rithmic Trading | Message from server: Server Alert: PnL Connection Opened | 2016-01-09 11:47:10
Rithmic Trading | Message from server: Server Alert: PnL Connection Login Complete. Result text: "ok" | 2016-01-09 11:47:10
Rithmic Trading | Message from server: Server Alert: Intraday History Connection Broken | 2016-01-09 11:47:10
imageCapture.PNG / V - Attached On 2016-01-09 10:51:09 UTC - Size: 163.27 KB - 256 views
[2016-01-09 15:21:25]
Sierra Chart Engineering - Posts: 104368
These are the relevant messages:


Rithmic Trading | Message from server: Server Alert: Market Data Connection Broken | 2016-01-09 11:47:07

Rithmic Trading | Message from server: Server Alert: Intraday History Connection Broken | 2016-01-09 11:47:10

So there is a connection problem to the Rithmic server. Refer to help topic 1.2:
https://www.sierrachart.com/index.php?page=doc/helpdetails1.php#h1.2

That is all of the information we can provide.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account