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Date/Time: Sat, 28 Dec 2024 07:33:16 +0000



Wrong Candle

View Count: 1030

[2016-01-06 16:03:05]
crazybears - Posts: 314
Hello

i've noticed that candle are redrawn after data is downloaded , seems like some data is being missed

before:
http://www.sierrachart.com/image.php?l=1452095942698.png
after :
http://www.sierrachart.com/image.php?l=14520959872.png

please fix it , it conduct to wrong analysis of market.
kindly regards
[2016-01-06 16:07:13]
crazybears - Posts: 314
before
http://www.sierrachart.com/image.php?l=1452096280249.png

after
http://www.sierrachart.com/image.php?l=1452096330924.png
[2016-01-06 18:44:01]
Sierra Chart Engineering - Posts: 104368
We see you are using CQG and in the last two days CQG has been having market data problems. We assume it is related to this.

Otherwise, refer to this help topic:
Differences With Data and Chart Bars Between Services / Connections / Chart Types

It might be due to the time stamping of data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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