Support Board
Date/Time: Sat, 28 Dec 2024 07:00:46 +0000
Chart DOM - cannot see the price ladder
View Count: 1225
| [2016-01-05 23:24:45] |
| AP - Posts: 117 |
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Hi - Few good issues; perhaps I am doing something wrong - 1. When I add Chart DOM to any chart - I cannot see any prices, let alone the price ladder on the Chart DOM; 2. When I customize it with CHart/Customize Chart DOM or Global Settings/Customize Chart DOM columns - I cannot see add the price to the columns on the right. 3. Also coloring Buy and Sell Columns either through CGS or Global CGS - it does not work. Please help. |
| [2016-01-06 01:23:29] |
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1. We are not understanding this. Post an image of the chart. Here are instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#Image 2. There is no Chart >> Customize Chart DOM. It is also not possible to remove the Price column to begin with. 3. Does not work in what way? If you are going to be taking our time please keep your questions to a minimum and be 100% clear about what you are referring to. So at this point we cannot provide you any help because we do not even understand what specifically you are referring to. It is also important, that you take the time to read the documentation and to think logically about things. We charge very little for Sierra Chart and we cannot be providing an extensive amount of support to individual users unless there is some problem we need to resolve. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-01-06 01:27:26
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| [2016-01-06 02:28:00] |
| AP - Posts: 117 |
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I have been trying to resolve this for so long myself. Looks like you need to go to Trade / Customize Chart DOM Columns and start with this USE DEFAULT button first. I did that and was able to add the price ladder. Now the real problem here is - I need to be able to scale it manually (vertically) such that I can see all the price ticks and the way the price ladder occupies the entire right side- I just cannot do it manually. I tried just about every option on the chart/scale options and still it will not open all the ticks for me See chart snapshot below - http://www.sierrachart.com/image.php?l=1452047255760.png See how all ticks do not open up on ES. Will appreciate prompt help. Thanks. |
| [2016-01-06 06:09:48] |
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What you are looking for is explained here: https://www.sierrachart.com/index.php?page=doc/doc_ScalingTheChartDOM.html#AutoScale Be sure to set the Scale Increment as explained. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-01-06 06:10:04
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