Support Board
Date/Time: Sat, 28 Dec 2024 07:32:17 +0000
Can't find data or backups
View Count: 1177
| [2016-01-05 13:24:59] |
| wynmill - Posts: 28 |
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Lost Win 7 system and had to purchase win10. n Transferred data and backups from external drive, can't find them in Vers 1346. Old vers was believe 1334-1st version after discovery of IB rename of 2016 con tracts? All files yields a few of SC tws and dll but no scid files. Same with open chartbooks. Also no settings came over. Never mind--just had to expand the files and copy. Looks like it will work. SO I HAVE EVERYTHING WORKING BUT ALL MY CHARTS ARE STUCK ON WAITING FOR HISTORICAL DATA. I'VWE NEVER SIGNEWD UP FOR HISTORICAL DATA, HAVE MY OWN. HOW DO I GET RID OF IT. IT'S SET TO 10 DAYS BUT HAS BEEN DOWNLOADING FO0R 1/2 HOUR???????????????????? Date Time Of Last Edit: 2016-01-05 16:04:26
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| [2016-01-06 00:03:26] |
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We apologize for the delay. You need to follow the instructions here to reduce the amount of time to download data: Interactive Brokers Trading Service: Slow Historical Data Downloading (refer to the Slow Historical Data Downloading section) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-01-06 00:04:12
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| [2016-01-06 10:12:54] |
| wynmill - Posts: 28 |
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So I never really used it in the past--after the two hours it took to finish, it did download yesterday's volatility which was nice. Sorry, I do get frustrated wioth backup transfer that only ever seems to partially work. I've printed the IB manual and will work on it this weekend. Thank you.
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| [2016-01-06 10:27:48] |
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Just let us know if you need any more help. We work very hard on the documentation to make sure it is up-to-date and accurate. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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