Support Board
Date/Time: Fri, 27 Dec 2024 03:22:43 +0000
Data
View Count: 807
| [2015-12-11 11:35:24] |
| User688515 - Posts: 5 |
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Had a prospect ask - is there is any data upload or data transfer from one end to another end via Sierra for thge EasyScreen feed? andy@vicissolutions.com |
| [2015-12-11 17:40:03] |
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We are not totally clear what is meant by "data upload or data transfer". Sierra Chart does have the ability to import and export data: https://www.sierrachart.com/index.php?page=doc/doc_ImportExport.html Sierra Chart does have a server to make market data available: https://www.sierrachart.com/index.php?page=doc/doc_DTCServer.php Sierra Chart can also directly read text/CSV data files: https://www.sierrachart.com/index.php?page=doc/doc_TextCSVDataFormat.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-12-11 19:51:01] |
| User688515 - Posts: 5 |
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So my prospect would connect to the EasyScreen FIX engine. When they first download the s/w what is uploaded to them? Is it a constant connection or does historical data get uploaded to them?
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| [2015-12-11 20:06:53] |
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Historical data is downloaded for both Historical Daily and Intraday charts, when those charts are opened or at the time of connecting to the data feed. The only limitation now is with spreads symbols and Historical Daily charts. But we are working on that. Currently there is no historical daily data available for spreads. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-12-11 22:24:20] |
| User388780 - Posts: 15 |
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quote board wont populate ym,tf,cl not sure why, es and nq work fine Software version: 1336 | 2015-12-10 22:02:58 Uses New Spreadsheets | 2015-12-10 22:02:58 Usage end date: 2016-01-11 | 2015-12-10 22:02:58 Enabled for: Advanced Features. | 2015-12-10 22:02:58 Enabled for: Sierra Chart Historical Data Service. | 2015-12-10 22:02:58 Allow Support for Sierra Chart Data Feeds is enabled. | 2015-12-10 22:02:58 Current selected Data/Trading service: TransAct Trading | 2015-12-10 22:02:58 Chart Update Interval: 500 | 2015-12-10 22:02:58 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2015-12-10 22:02:58 2015-12-10 22:02:58 Local computer time | 2015-12-10 22:02:58 2015-12-11 03:02:58 Local computer time in UTC | 2015-12-10 22:02:58 2015-12-10 22:02:58 Local computer time in SC Time Zone | 2015-12-10 22:02:58 2015-12-11 03:02:57 Server time in UTC | 2015-12-10 22:02:58 Local computer UTC time and Server UTC time difference: 0 seconds. | 2015-12-10 22:02:58 Program path: C:\SierraChart\ | 2015-12-10 22:02:58 Data Files path: C:\SierraChart\Data\ | 2015-12-10 22:02:58 OS Version Number: 6.1 | 2015-12-10 22:02:58 Locale Information: C | 2015-12-10 22:02:58 Checking for new symbol settings for ta | 2015-12-10 22:02:58 HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-12-10 22:02:58 HTTPS connection to www.sierrachart.com:443 (3) | Connected. | 2015-12-10 22:02:58 HTTPS connection to www.sierrachart.com:443 (3) | Starting TLS 1.2 connection. | 2015-12-10 22:02:58 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection established. | 2015-12-10 22:02:58 Symbol settings are up-to-date for ta | 2015-12-10 22:02:59 TransAct Trading | Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2015-12-10 22:03:03 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection closed by remote side. | 2015-12-10 22:03:04 HTTPS connection to www.sierrachart.com:443 (3) | SSL object has been freed. SSL state is now disconnected. | 2015-12-10 22:03:04 HTTPS connection to www.sierrachart.com:443 (3) | Shutdown and closed. | 2015-12-10 22:03:04 TransAct Trading | Connecting to the server 127.0.0.1. Port 1869 | 2015-12-10 22:03:05 Socket (4) | Connected. | 2015-12-10 22:03:05 TransAct Trading | Connected to server. | 2015-12-10 22:03:05 TransAct Trading | Sending logon request message. | 2015-12-10 22:03:05 TransAct Trading | Server Name: Transact Futures/TransactToSierraBridge/1.3.5.0. | 2015-12-10 22:03:06 TransAct Trading | Server protocol version: 4. Client protocol version: 7 | 2015-12-10 22:03:06 TransAct Trading | Successfully connected. Operation Successful. | 2015-12-10 22:03:06 TransAct Trading | Connected to data and trading server. | 2015-12-10 22:03:06 TransAct Trading | Starting real-time market data updates for: ESH6. ID: 1 | 2015-12-10 22:04:17 DTC - Unrecognized message. Size: 84. Type: 110. | 2015-12-10 22:04:17 TransAct Trading | Starting real-time market data updates for: NQH6. ID: 2 | 2015-12-10 22:04:32 DTC - Unrecognized message. Size: 84. Type: 110. | 2015-12-10 22:04:32 TransAct Trading | Starting real-time market data updates for: YMH6. ID: 3 | 2015-12-10 22:04:48 Symbol Error - YMH6 is unknown, unavailable, or improperly formatted. Failed to Subscribe to Contract | 2015-12-10 22:04:48 ESH6 1 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESH6.scid | 2015-12-10 22:10:08 Intraday data recording state for symbol ESH6 is set to download 'Pending'. | 2015-12-10 22:10:08 HD Request # 2 | Downloading Intraday chart data for ESH6 to the file ESH6.scid. Service: ta | 2015-12-10 22:10:08 Compressing file: C:\SierraChart\Data\ESH6.scid. This may take a while. | 2015-12-10 22:10:08 HD Request # 2 | Download start Date-Time: 2015-06-07 23:10:08.000 | 2015-12-10 22:10:08 HD Request # 2 | Using server: ds5.sierracharts.com port 10149 | 2015-12-10 22:10:08 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-12-10 22:10:08 Socket (8) | Connected. | 2015-12-10 22:10:08 HD Request # 2 | Sending historical data logon request message. | 2015-12-10 22:10:08 HD Request # 2 | Requesting Intraday data. Start Date-Time: 2015-06-07 23:10:08. Record interval: 1. Symbol: ESH6 | 2015-12-10 22:10:09 HD Request # 2 | Decompressing data. | 2015-12-10 22:10:09 HD Request # 2 | Receiving Intraday data for ESH6 starting at 2015-06-08 09:28:34 | 2015-12-10 22:10:09 HD Request # 2 | Timestamp of first Intraday data file record written: 2015-06-08 09:28:34 | 2015-12-10 22:10:09 Socket (8) | Shutdown and closed. | 2015-12-10 22:10:10 The network socket for historical data has been closed. | 2015-12-10 22:10:10 HD Request # 2 | Received 99693 records from 2015-06-08 09:28:34 to 2015-12-10 22:10:04 (185.6 days) and wrote 99691 records for ESH6 | 2015-12-10 22:10:10 HD Request # 2 | Intraday download COMPLETE for ESH6. Completion time: 2s. Unique request ID: 1 | 2015-12-10 22:10:10 Removed historical data download ID 1 | 2015-12-10 22:10:10 Real-time Intraday chart data file updates started for ESH6 | 2015-12-10 22:10:10 ESH6 1 Min #1 | Reloading chart. | 2015-12-10 22:12:03 ESH6 5 Min #1 | Reloading chart. | 2015-12-10 22:13:39 TransAct Trading | Starting real-time market data updates for: TFH6. ID: 4 | 2015-12-11 17:18:20 Symbol Error - TFH6 is unknown, unavailable, or improperly formatted. Failed to Subscribe to Contract | 2015-12-11 17:18:20 TransAct Trading | Starting real-time market data updates for: TFZ5. ID: 5 | 2015-12-11 17:19:10 Symbol Error - TFZ5 is unknown, unavailable, or improperly formatted. Failed to Subscribe to Contract | 2015-12-11 17:19:10 TransAct Trading | Starting real-time market data updates for: CLZ5. ID: 6 | 2015-12-11 17:20:08 Symbol Error - CLZ5 is unknown, unavailable, or improperly formatted. Failed to Subscribe to Contract | 2015-12-11 17:20:08 Error opening file: C:\SierraChart\Data\*.SymbolList1.SymbolList. Error: Windows error code 123: The filename, directory name, or volume label syntax is incorrect. | 2015-12-11 17:20:32 * thankyou |
| [2015-12-12 22:46:18] |
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These are the relevant error messages: Symbol Error - TFH6 is unknown, unavailable, or improperly formatted. Failed to Subscribe to Contract | 2015-12-11 17:18:20 Symbol Error - YMH6 is unknown, unavailable, or improperly formatted. Failed to Subscribe to Contract | 2015-12-10 22:04:48 Refer to the documentation here about this: https://www.sierrachart.com/index.php?page=doc/TransAct.php#Symbols Also this was posted in an unrelated Support Request thread. You should have started a new one. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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