Support Board
Date/Time: Fri, 27 Dec 2024 03:19:06 +0000
Data from TD stops
View Count: 967
| [2015-12-10 20:06:12] |
| User170575 - Posts: 221 |
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Hi, From time to time my data stops---below is a bit of the log---I would bet money that it is TD causing the issue as they are a lot of trouble-- Your thoughts appreciated, Cy HTTP connection to ds01.ddfplus.com:80 (621) | Closed. No error. | 2015-12-10 15:00:57 HTTP connection to ds01.ddfplus.com:80 (621) | Shutdown and closed. | 2015-12-10 15:00:57 GILD 5 Min #3 | Reloading chart. | 2015-12-10 15:01:01 GILD Daily #4 | Reloading chart. | 2015-12-10 15:01:01 FB 5 Min #3 | Reloading chart. | 2015-12-10 15:01:18 FB Daily #4 | Reloading chart. | 2015-12-10 15:01:18 T 5 Min #3 | Reloading chart. | 2015-12-10 15:01:19 T Daily #4 | Reloading chart. | 2015-12-10 15:01:19 X 5 Min #3 | Reloading chart. | 2015-12-10 15:01:20 X Daily #4 | Reloading chart. | 2015-12-10 15:01:20 T 5 Min #3 | Reloading chart. | 2015-12-10 15:01:21 T Daily #4 | Reloading chart. | 2015-12-10 15:01:21 X 5 Min #3 | Reloading chart. | 2015-12-10 15:01:21 X Daily #4 | Reloading chart. | 2015-12-10 15:01:21 T 5 Min #3 | Reloading chart. | 2015-12-10 15:01:21 T Daily #4 | Reloading chart. | 2015-12-10 15:01:21 X 5 Min #3 | Reloading chart. | 2015-12-10 15:01:22 X Daily #4 | Reloading chart. | 2015-12-10 15:01:22 T 5 Min #3 | Reloading chart. | 2015-12-10 15:01:22 T Daily #4 | Reloading chart. | 2015-12-10 15:01:22 X 5 Min #3 | Reloading chart. | 2015-12-10 15:01:23 X Daily #4 | Reloading chart. | 2015-12-10 15:01:23 T 5 Min #3 | Reloading chart. | 2015-12-10 15:01:23 T Daily #4 | Reloading chart. | 2015-12-10 15:01:23 X 5 Min #3 | Reloading chart. | 2015-12-10 15:01:24 X Daily #4 | Reloading chart. | 2015-12-10 15:01:24 T 5 Min #3 | Reloading chart. | 2015-12-10 15:01:24 T Daily #4 | Reloading chart. | 2015-12-10 15:01:24 HTTPS connection to ameritrade02.streamer.com:443 (627) | SSL connection closed by remote side. | 2015-12-10 15:02:01 HTTPS connection to ameritrade02.streamer.com:443 (627) | SSL object has been freed. SSL state is now disconnected. | 2015-12-10 15:02:01 HTTPS connection to ameritrade02.streamer.com:443 (627) | Shutdown and closed. | 2015-12-10 15:02:01 TD Ameritrade | Streamer request completed unexpectedly. Request ID: 40. | 2015-12-10 15:02:01 TD Ameritrade | Streamer request #41 initiated. | 2015-12-10 15:02:03 HTTPS connection to ameritrade02.streamer.com:443 (0) | Resolved address ameritrade02.streamer.com to IP xxxxx| 2015-12-10 15:02:03 HTTPS connection to ameritrade02.streamer.com:443 (630) | Connected. | 2015-12-10 15:02:03 HTTPS connection to ameritrade02.streamer.com:443 (630) | Starting TLS 1.0 connection. | 2015-12-10 15:02:03 HTTPS connection to ameritrade02.streamer.com:443 (630) | SSL connection established. | 2015-12-10 15:02:03 TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 03-2 | 2015-12-10 15:02:03 |
| [2015-12-10 20:55:50] |
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This does indicate that the data feed did stop from TD Ameritrade: TD Ameritrade | Streamer request completed unexpectedly. Request ID: 40. | 2015-12-10 15:02:01 As long as it restarts (which the log indicates it did) and it continues, then there is not any other help we can provide. If you use the Sierra Chart Exchange Data Feed, you will have reliable market data: Sierra Chart Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-12-11 17:49:56] |
| User170575 - Posts: 221 |
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So I took a look at the link----there is a ticker limit---for stocks of 90 ticker? Thanks--have a nice weekend! |
| [2015-12-11 18:29:03] |
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You can receive data for 100 stock symbols at a time if you are just following stocks only. For an extra cost you can increase the limit to 200 symbols.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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