Support Board
Date/Time: Thu, 26 Dec 2024 20:06:58 +0000
I dont have the [M]
View Count: 690
| [2015-12-09 15:21:41] |
| User98049 - Posts: 13 |
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Hi support, I purchased the additional services 5 days ago, but didnt get the M. Now, i paid for the Barchat broker, and got the username and password. I am getting a green connection, but no M! I also paid for the SC CME data, got the username and password, but no M at all.... I did everything it said, on your website, but still, no M Please help me ASAP Ariel |
| [2015-12-09 16:03:29] |
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Provide a copy of the Message Log by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-12-09 18:16:13] |
| User98049 - Posts: 13 |
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Hi, For some reason, it is showing me the M when i am selecting the SC data exchenge (at last...thanks!) But... I want to display the ESZ15 symbol, which is availiable for the SC Exchenge data, but when i am selecting it, it is download it and say that "Symbol is unknouwn", and it only display a data that is not updating.. WHY? |
| [2015-12-09 18:32:22] |
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What futures broker/trading service do you use? For the reason why we ask this, refer to: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#CME You need to set Sierra Chart to use your trading account as explained here: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#Integration Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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