Support Board
Date/Time: Thu, 26 Dec 2024 19:39:28 +0000
down loading new version for IB users
View Count: 734
| [2015-12-09 09:26:21] |
| User36750 - Posts: 14 |
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Good morning, I am a Interactive Broker user and after the notification downloaded the new version as recommended. Now i still get the notification that my version is not supported for IB anymore soon. Can you help me? I am having trouble with the link between SC and IB a lot lately with orders not taken and all that stuff so quite frustrating. Best regards Bram |
| [2015-12-09 09:31:52] |
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We see you are running the version of Sierra Chart with Old Spreadsheets and the latest available version is 1310 for Old Spreadsheets. Although with the download command from within Sierra Chart you will get version 1307. Do you need to use Old Spreadsheets? We can make an exception in your case and allow you to run an older version. However, if you are going to trade 2016 futures contracts, there will be a problem with Position reporting. Do you use Global Settings >> General Trade Settings >> Use Server-side OCO and Bracket Orders? Wondering if that is the source of some of problems. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-12-09 09:32:35
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| [2015-12-09 10:43:27] |
| User36750 - Posts: 14 |
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No i dont use spreadsheets.... i do use some ACSIL programmed indicators though... about the OCO and bracket orders these are enabled in the settings.... i use a lot of OCO and brackets orders what would be the best solution here? download the latest version with the new spreadsheets? |
| [2015-12-09 10:44:34] |
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Yes, use Help >> Download Current Version (New Spreadsheets).
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-12-09 10:50:45] |
| User36750 - Posts: 14 |
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Okay updated.... so now i shouldn't have trouble with trading 2016 futures also?
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| [2015-12-09 10:57:29] |
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Right.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-12-09 11:31:54] |
| User36750 - Posts: 14 |
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thanks for your help
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