Support Board
Date/Time: Thu, 26 Dec 2024 15:16:18 +0000
Bad Volume prints in number bars
View Count: 842
| [2015-12-07 08:30:02] |
| User635474 - Posts: 6 |
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Today I updated to the last Version 1335. Since than, the volume shown in the number bars is fully unrealistic, too big. Especialy Dax Futures (25) shows volume like 100x500, 606x400 per tick. Volume in 1 Minute Shows 15K contracts. It wasn't traded even since the session begin. But also another contracts like "CL" show too big and unrealistic volume. What is wrong? Does the issue have anything to do with the update? |
| [2015-12-07 08:33:21] |
| User635474 - Posts: 6 |
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I use the data from IB
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| [2015-12-07 08:38:01] |
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Yes the problem is related to the update but we fixed this. Update again with Help >> Download Prerelease. We mentioned this here: Notice: Important Update for Interactive Brokers Users | Post: 75247 Let us know if you still see the problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-12-07 08:41:53] |
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Actually we think the revision which corrects this problem was not released but it is now. Update with Help >> Download Prerelease. After the update, re-download the data in the chart before the higher volume values. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-12-07 08:47:14
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| [2015-12-07 08:54:11] |
| User635474 - Posts: 6 |
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I have done the update and the Problem is gone. Thank you very much! |
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