Support Board
Date/Time: Thu, 26 Dec 2024 17:45:59 +0000
Giving access to developer
View Count: 876
| [2015-12-07 01:20:22] |
| User713273 - Posts: 409 |
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Hi- Is there a way to give limited access to a 3rd party developer to compile source code?
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| [2015-12-07 01:47:14] |
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Yes. Provide us their Account Name through an Account Support Ticket: https://www.sierrachart.com/usercp.php?page=SupportTickets Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-12-07 02:59:52] |
| User713273 - Posts: 409 |
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Do they need a Account name through SC? Im currently working w/ Anka Software.
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| [2015-12-07 03:30:31] |
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Yes they should have their own Account Name or you can just give them yours in which case nothing special needs to be done. It is OK for a developer and you to use that same account as long as it is OK with you. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-12-07 03:39:33] |
| User713273 - Posts: 409 |
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Yes, I do have some proprietary variables I would not want to share. We will be using existing spreadsheet buy/sell entries that the source code would be tied into. A favor, I understand free trials dont allow spreadsheet studies to be added, could I setup a demo account and allow the spreadsheet study to be added?This would allow me to keep my variables internal and would allow my developer to compile and test source code. Thanks |
| [2015-12-07 03:48:39] |
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A Sierra Chart trial is equivalent to Sierra Chart service package 5 and has access to all functionality. So if they create their own account, they will definitely have access to the Spreadsheet study. We can add additional usage time to their account at no cost. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-12-07 08:16:24] |
| User713273 - Posts: 409 |
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getting this message, also im subscribed to sc data feed, i would need that functionality also, account is swinslow32 Software version: 1316 | 2015-12-07 00:06:01 Uses New Spreadsheets | 2015-12-07 00:06:01 Usage time has ended. Sierra Chart is in Free mode. Features are restricted. | 2015-12-07 00:06:01 To purchase usage time, select 'Help >> Add Usage Credit' on the menu. | 2015-12-07 00:06:01 * Allow Support for Sierra Chart Data Feeds is enabled. | 2015-12-07 00:06:01 Current selected Data/Trading service: Interactive Brokers | 2015-12-07 00:06:01 Chart Update Interval: 100 | 2015-12-07 00:06:01 Time Zone: -08:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2015-12-07 00:06:01 2015-12-07 00:06:01 Local computer time | 2015-12-07 00:06:01 2015-12-07 08:06:01 Local computer time in UTC | 2015-12-07 00:06:01 2015-12-07 00:06:01 Local computer time in SC Time Zone | 2015-12-07 00:06:01 2015-12-07 08:06:01 Server time in UTC | 2015-12-07 00:06:01 Local computer UTC time and Server UTC time difference: 6 seconds. | 2015-12-07 00:06:01 Program path: C:\SierraChart\ | 2015-12-07 00:06:01 Data Files path: C:\SierraChart\Data\ | 2015-12-07 00:06:01 OS Version Number: 6.2 | 2015-12-07 00:06:01 Locale Information: C | 2015-12-07 00:06:01 Checking for new symbol settings for ib | 2015-12-07 00:06:01 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-12-07 00:06:01 HTTP connection to www.sierrachart.com:80 (5) | Connected. | 2015-12-07 00:06:02 Symbol settings are up-to-date for ib | 2015-12-07 00:06:03 Your current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2015-12-07 00:06:06 * HTTP connection to www.sierrachart.com:80 (5) | Closed. No error. | 2015-12-07 00:06:08 HTTP connection to www.sierrachart.com:80 (5) | Shutdown and closed. | 2015-12-07 00:06:08 Your current service package does not support the Spreadsheet System for Trading study. | 2015-12-07 00:06:12 * Your current service package does not support the Spreadsheet System for Trading study. | 2015-12-07 00:07:48 * Your current service package does not support the Spreadsheet System for Trading study. | 2015-12-07 00:09:47 * Your current service package does not support the Spreadsheet System for Trading study. | 2015-12-07 00:09:50 * Date Time Of Last Edit: 2015-12-07 08:25:41
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| [2015-12-07 23:00:46] |
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Before we activate the swinslow32 account, have the developer enter their name and address here: https://www.sierrachart.com/usercp.php?page=ManageAccountInfo Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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