Support Board
Date/Time: Thu, 26 Dec 2024 15:00:02 +0000
Missing exchange data on SC data service
View Count: 723
| [2015-12-06 23:39:15] |
| User210422 - Posts: 19 |
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Hi, I can get DOMs and real time data for F.US.NGEF16, but not for F.US.CLEF16. This is the first time I have had this issue? Also it works for other exchanges I.e ICE Europe but parts of my CME feeds are missing. Please help.
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| [2015-12-06 23:57:49] |
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We are checking on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-12-07 00:10:17] |
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This problem is now solved. We are working on patching the missing data now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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