Support Board
Date/Time: Thu, 26 Dec 2024 06:50:17 +0000
W10 - charts not updating
View Count: 742
| [2015-12-02 08:03:38] |
| EuropeanTrader - Posts: 290 |
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Hello, please help me with the following. I just bought a new HP laptop with Windows 10 Home edition and I installed SC successfuly. However charts updated to last moment when I ran SC but they are not updating live (FXCM data)? Is there any special setting I must do? Thank you for your quick response. |
| [2015-12-02 08:49:12] |
| EuropeanTrader - Posts: 290 |
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See this picture in upper right corner (green status bar is there but no live updating of charts) http://www.sierrachart.com/image.php?l=1449046051675.png Date Time Of Last Edit: 2015-12-02 08:49:43
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| [2015-12-02 09:05:16] |
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Most likely the problem is that there are missing Symbol Settings. Update the Symbol Settings as explained here: http://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettingsSteps Be sure to follow the steps exactly. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-12-02 09:13:07] |
| EuropeanTrader - Posts: 290 |
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It works. Thank you!
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