Support Board
Date/Time: Thu, 26 Dec 2024 08:04:16 +0000
Data Provider Change
View Count: 731
[2015-12-01 23:43:27] |
User72436 - Posts: 10 |
I change Data Provider Services today from CQG to Rithmic. I have a new user name and password for Rithmic from my broker ADM which I have entered and cannot connect. I closed the Sierra chart and re-started but still cannot connect ?? Please help.
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[2015-12-01 23:53:11] |
Sierra Chart Engineering - Posts: 104368 |
Provide a copy of the Message Log by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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