Support Board
Date/Time: Sat, 11 Jan 2025 16:58:56 +0000
Windows 10 Compatibility
View Count: 1989
| [2015-11-28 21:16:00] |
| User389034 - Posts: 1 |
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Is Sierra Chart fully compatible with Windows 10
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| [2015-11-28 22:40:20] |
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Yes Sierra Chart is compatible with Windows 10. It is the responsibility of Microsoft to maintain compatibility with existing programs. Sierra Chart is a standard Windows program using the Windows API and does not do anything unusual. So there are no compatibility issues that should exist and we are not aware of any. As usual with new Microsoft operating systems, there are problems and we have heard about a couple of those. So if you have a problem, it is almost certainly going to be with Windows 10 itself. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-11-28 22:40:52
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| [2015-12-07 16:54:13] |
| User948528 - Posts: 108 |
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Can you elaborate on any known outstanding issues that users on Windows 10 will experience while using SC? Is there a need for new systems shipping with Windows 10 to be downgraded to use SC safely right now? |
| [2015-12-07 16:58:27] |
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We are not going to elaborate on that. We have heard about a couple of things. But we do not remember specifically and they are not anything we have control over. And we have no idea if they still exist and what the specific facts of them were. We are not in a position at all to comment on this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-12-07 16:58:35
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| [2015-12-07 17:06:31] |
| Halco - Posts: 92 |
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I've been using SC with Win 10 since it was officially released with no problems, except for an issue after the recent major upgrade, which was solved by downloading MS Visual C++ 2010 SP1 Redistributable Package. That issue occurred on my notebook but not my desktop.
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| [2015-12-08 04:09:56] |
| User948528 - Posts: 108 |
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Thank you. Appreciate any other feedback from others using Win 10.
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| [2016-12-13 12:42:41] |
| pismo10 - Posts: 159 |
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My 5 tick range bar charts began not functioning under Win 10. I "upgraded" to the latest version on SC and win 10 at the same time and my 5 tick range bar charts began drawing randomly at greater than 5 ticks, sometimes 8 sometimes over 10 ticks. Reloading data fixed the problem each time but in real time the problem persists.
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| [2016-12-13 12:44:29] |
| pismo10 - Posts: 159 |
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"We are not going to elaborate on that. We have heard about a couple of things. But we do not remember specifically and they are not anything we have control over. And we have no idea if they still exist and what the specific facts of them were. We are not in a position at all to comment on this." - SC Support Would would SC not try to be more helpful and identify any known issues...? Very odd, but not surprising. Date Time Of Last Edit: 2016-12-13 12:44:55
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| [2016-12-13 17:54:48] |
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In regards to the problem with range bars, refer to this section here about this: http://www.sierrachart.com/index.php?page=doc/helpdetails47.html#RangeCharts This has nothing to do with Windows 10. In regards to Windows 10 issues, we are in no position to comment on those. At this time we are not aware of any issues. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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