Support Board
Date/Time: Thu, 26 Dec 2024 06:07:49 +0000
crash frequently
View Count: 810
| [2015-11-27 15:54:23] |
| User380760 - Posts: 88 |
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Ever since last night, sierra chart crashes all the time when I am playing with multiple studies. How can I find out what I did wrong?
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| [2015-11-27 17:18:41] |
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What version of Sierra Chart are you running? Are you using any Advanced Custom Studies? Refer to help topic 17: http://www.sierrachart.com/index.php?page=doc/helpdetails17.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-11-28 00:55:09] |
| User380760 - Posts: 88 |
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I found it's all because the link. I created chart link to studies. I wanted to do mass update the charts in the same chartbook. However this causes problem. Once I turn off the chart links, no more crashes.
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| [2015-11-28 02:12:32] |
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If you are only using Sierra Chart built-in studies, this condition should not occur. Provide us the Chartbook you are using, and the steps to reproduce the problem so we can determine what it is and resolve it. Here are the steps to attach the Chartbook: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile It can be attached privately. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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