Support Board
Date/Time: Thu, 26 Dec 2024 02:04:46 +0000
I changed my broker
View Count: 991
| [2015-11-23 19:22:11] |
| User68117 - Posts: 65 |
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Hello, I changed my broker and I need to "Data / Trade Service Settings" to add an item AMP / Rithmic. How to do it please? Thank you |
| [2015-11-23 20:21:00] |
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There is nothing special to do. You just need to set the Service to "Rithmic Trading". Here are instructions: Rithmic Trading Platform Service: Setup Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-11-23 20:38:54] |
| User68117 - Posts: 65 |
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AMP Futures me but was told that there is to discover bookmark AMP / Rithmic as you provide me say you have a permit. Through the "Rithmic Trading" it's not working. |
| [2015-11-23 21:58:43] |
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If you have trouble connecting to Rithmic, provide a copy of the Message Log by following these instructions here: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-11-23 22:11:12] |
| User68117 - Posts: 65 |
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Software version: 1309 | 2015-11-23 23:07:31 Uses New Spreadsheets | 2015-11-23 23:07:31 Usage end date: 2016-09-30 | 2015-11-23 23:07:31 Enabled for: Advanced Features. | 2015-11-23 23:07:31 Enabled for: Sierra Chart Historical Data Service. | 2015-11-23 23:07:31 Allow Support for Sierra Chart Data Feeds is disabled. | 2015-11-23 23:07:31 Current selected Data/Trading service: Rithmic Trading | 2015-11-23 23:07:31 Chart Update Interval: 500 | 2015-11-23 23:07:31 Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2015-11-23 23:07:31 2015-11-23 23:07:31 Local computer time | 2015-11-23 23:07:31 2015-11-23 22:07:31 Local computer time in UTC | 2015-11-23 23:07:31 2015-11-23 23:07:31 Local computer time in SC Time Zone | 2015-11-23 23:07:31 2015-11-23 22:07:31 Server time in UTC | 2015-11-23 23:07:31 Local computer UTC time and Server UTC time difference: 0 seconds. | 2015-11-23 23:07:31 Program path: C:\SierraChart2\ | 2015-11-23 23:07:31 Data Files path: C:\SierraChart2\Data\ | 2015-11-23 23:07:31 OS Version Number: 6.1 | 2015-11-23 23:07:31 Locale Information: C | 2015-11-23 23:07:31 Checking for new symbol settings for rim | 2015-11-23 23:07:31 Symbol settings are up-to-date for rim | 2015-11-23 23:07:31 Rithmic Trading | Port for executable: 61623 | 2015-11-23 23:07:36 Listening socket (164), port 61623 | Closed. | 2015-11-23 23:07:36 Rithmic Trading | Starting server: C:\SierraChart2\Rim\DTCBridge.exe | 2015-11-23 23:07:36 Rithmic Trading | Connecting to the server 127.0.0.1. Port 61623 | 2015-11-23 23:07:38 Socket (4) | Connected. | 2015-11-23 23:07:38 Rithmic Trading | Connected to server. | 2015-11-23 23:07:38 Rithmic Trading | Sending logon request message. | 2015-11-23 23:07:38 Rithmic Trading | Starting the connection process to data and trading service. | 2015-11-23 23:07:38 Rithmic Trading | Logging is enabled. Log file: C:\SierraChart2\Rim\Rithmic.log | 2015-11-23 23:07:38 Rithmic Trading | Connecting to Rithmic 01 US server. | 2015-11-23 23:07:38 File >> Disconnect selected. | 2015-11-23 23:08:38 Socket (4) | Shutdown and closed. | 2015-11-23 23:08:38 Rithmic Trading | Disconnected from the server. | 2015-11-23 23:08:38 Rithmic Trading | Bridge process is still running. | 2015-11-23 23:08:40 Rithmic Trading | Connecting to the server 127.0.0.1. Port 61623 | 2015-11-23 23:08:42 Socket (5) | Error received in OnConnect while connecting. Windows error code 10061: Spojení odmítnuto. | 2015-11-23 23:08:42 Socket (5) | Shutdown error. Unknown Windows error code 10058. | 2015-11-23 23:08:42 * Socket (5) | Shutdown and closed. | 2015-11-23 23:08:42 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-11-23 23:08:42 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-11-23 23:08:42 Rithmic Trading | Disconnected from the server. | 2015-11-23 23:08:42 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-11-23 23:08:42 Rithmic Trading | Bridge process is still running. | 2015-11-23 23:08:44 Rithmic Trading | Connecting to the server 127.0.0.1. Port 61623 | 2015-11-23 23:08:46 Socket (6) | Error received in OnConnect while connecting. Windows error code 10061: Spojení odmítnuto. | 2015-11-23 23:08:46 Socket (6) | Shutdown error. Unknown Windows error code 10058. | 2015-11-23 23:08:46 * Socket (6) | Shutdown and closed. | 2015-11-23 23:08:46 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-11-23 23:08:46 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-11-23 23:08:46 Rithmic Trading | Disconnected from the server. | 2015-11-23 23:08:46 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-11-23 23:08:46 Rithmic Trading | Bridge process is still running. | 2015-11-23 23:08:48 Rithmic Trading | Connecting to the server 127.0.0.1. Port 61623 | 2015-11-23 23:08:50 Socket (7) | Error received in OnConnect while connecting. Windows error code 10061: Spojení odmítnuto. | 2015-11-23 23:08:50 Socket (7) | Shutdown error. Unknown Windows error code 10058. | 2015-11-23 23:08:50 * Socket (7) | Shutdown and closed. | 2015-11-23 23:08:50 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-11-23 23:08:50 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-11-23 23:08:50 Rithmic Trading | Disconnected from the server. | 2015-11-23 23:08:50 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-11-23 23:08:50 |
 Snímek obrazovky 2015-11-23 v 23.08.14.png / V - Attached On 2015-11-23 22:10:59 UTC - Size: 150.79 KB - 332 views |
| [2015-11-23 22:19:09] |
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We do not recommend Rithmic because you are not running a standard Windows operating system. Rithmic does not use a direct connection. So it is not going to work in your case. Have your broker set you up with CQG instead: CQG Trading Platform Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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