Support Board
Date/Time: Tue, 26 Nov 2024 22:22:03 +0000
Rithmic connection problem !
View Count: 2287
[2015-11-22 12:38:16] |
User223429 - Posts: 13 |
This is the message I got when trying to connect to Rithmic from Sierra Chart. I am using live Rithmic account from AMP futures. Please advise ! Software version: 1325 | 2015-11-22 07:33:28 Uses New Spreadsheets | 2015-11-22 07:33:28 Usage end date: 2016-02-15 | 2015-11-22 07:33:28 Enabled for: Advanced Features. | 2015-11-22 07:33:28 Enabled for: Sierra Chart Historical Data Service. | 2015-11-22 07:33:28 Allow Support for Sierra Chart Data Feeds is enabled. | 2015-11-22 07:33:28 Current selected Data/Trading service: Rithmic Trading | 2015-11-22 07:33:28 Chart Update Interval: 500 | 2015-11-22 07:33:28 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2015-11-22 07:33:28 2015-11-22 07:33:28 Local computer time | 2015-11-22 07:33:28 2015-11-22 12:33:28 Local computer time in UTC | 2015-11-22 07:33:28 2015-11-22 07:33:28 Local computer time in SC Time Zone | 2015-11-22 07:33:28 2015-11-22 12:33:28 Server time in UTC | 2015-11-22 07:33:28 Local computer UTC time and Server UTC time difference: 1 seconds. | 2015-11-22 07:33:28 Program path: C:\SierraChart(Rithmic)\ | 2015-11-22 07:33:28 Data Files path: C:\SierraChart(Rithmic)\Data\ | 2015-11-22 07:33:28 OS Version Number: 6.1 | 2015-11-22 07:33:28 Locale Information: C | 2015-11-22 07:33:28 Checking for new symbol settings for rim | 2015-11-22 07:33:28 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-11-22 07:33:28 HTTP connection to www.sierrachart.com:80 (3) | Connected. | 2015-11-22 07:33:29 Symbol settings are up-to-date for rim | 2015-11-22 07:33:29 Files to Open on Start up | Opening file: Global Futures.cht | 2015-11-22 07:33:31 Rithmic Trading | Port for executable: 52645 | 2015-11-22 07:33:34 Listening socket (628), port 52645 | Closed. | 2015-11-22 07:33:34 Rithmic Trading | Starting server: C:\SierraChart(Rithmic)\Rim\DTCBridge.exe | 2015-11-22 07:33:34 HTTP connection to www.sierrachart.com:80 (3) | Closed. No error. | 2015-11-22 07:33:34 HTTP connection to www.sierrachart.com:80 (3) | Shutdown and closed. | 2015-11-22 07:33:34 Rithmic Trading | Connecting to the server 127.0.0.1. Port 52645 | 2015-11-22 07:33:36 Socket (4) | Connected. | 2015-11-22 07:33:36 Rithmic Trading | Connected to server. | 2015-11-22 07:33:36 Rithmic Trading | Sending logon request message. | 2015-11-22 07:33:36 Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2015-11-22 07:33:36 Rithmic Trading | Message from server: Logging is enabled. Log file: C:\SierraChart(Rithmic)\Rim\Rithmic.log | 2015-11-22 07:33:36 Rithmic Trading | Message from server: Connecting to Rithmic 01 US server. | 2015-11-22 07:33:36 Rithmic Trading | Message from server: Server Alert: Market Data Connection Opened | 2015-11-22 07:33:39 Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2015-11-22 07:33:39 Rithmic Trading | Server Name: DTC Bridge. | 2015-11-22 07:33:39 Rithmic Trading | Server protocol version: 7. Client protocol version: 7 | 2015-11-22 07:33:39 Rithmic Trading | Logon error from server | 2015-11-22 07:33:39 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-11-22 07:33:39 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-11-22 07:33:39 Socket (4) | Shutdown and closed. | 2015-11-22 07:33:39 Rithmic Trading | Disconnected from the server. | 2015-11-22 07:33:39 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-11-22 07:33:39 Rithmic Trading | Bridge process is still running. | 2015-11-22 07:33:41 Rithmic Trading | Connecting to the server 127.0.0.1. Port 52645 | 2015-11-22 07:33:43 Socket (5) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-11-22 07:33:44 Socket (5) | Shutdown and closed. | 2015-11-22 07:33:44 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-11-22 07:33:44 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-11-22 07:33:44 Rithmic Trading | Disconnected from the server. | 2015-11-22 07:33:44 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-11-22 07:33:44 Rithmic Trading | Bridge process is still running. | 2015-11-22 07:33:46 Rithmic Trading | Connecting to the server 127.0.0.1. Port 52645 | 2015-11-22 07:33:48 Socket (6) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-11-22 07:33:49 Socket (6) | Shutdown and closed. | 2015-11-22 07:33:49 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-11-22 07:33:49 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-11-22 07:33:49 Rithmic Trading | Disconnected from the server. | 2015-11-22 07:33:49 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-11-22 07:33:49 Rithmic Trading | Bridge process is still running. | 2015-11-22 07:33:51 Rithmic Trading | Connecting to the server 127.0.0.1. Port 52645 | 2015-11-22 07:33:53 Socket (7) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-11-22 07:33:54 Socket (7) | Shutdown and closed. | 2015-11-22 07:33:54 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-11-22 07:33:54 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-11-22 07:33:54 Rithmic Trading | Disconnected from the server. | 2015-11-22 07:33:54 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-11-22 07:33:54 Rithmic Trading | Bridge process is still running. | 2015-11-22 07:33:56 Rithmic Trading | Connecting to the server 127.0.0.1. Port 52645 | 2015-11-22 07:33:58 Socket (8) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-11-22 07:33:59 Socket (8) | Shutdown and closed. | 2015-11-22 07:33:59 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-11-22 07:33:59 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-11-22 07:33:59 Rithmic Trading | Disconnected from the server. | 2015-11-22 07:33:59 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-11-22 07:33:59 Rithmic Trading | Port for executable: 52801 | 2015-11-22 07:34:01 Listening socket (608), port 52801 | Closed. | 2015-11-22 07:34:01 Rithmic Trading | Starting server: C:\SierraChart(Rithmic)\Rim\DTCBridge.exe | 2015-11-22 07:34:01 Rithmic Trading | Connecting to the server 127.0.0.1. Port 52801 | 2015-11-22 07:34:03 Socket (9) | Connected. | 2015-11-22 07:34:03 Rithmic Trading | Connected to server. | 2015-11-22 07:34:03 Rithmic Trading | Sending logon request message. | 2015-11-22 07:34:03 Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2015-11-22 07:34:03 Rithmic Trading | Message from server: Logging is enabled. Log file: C:\SierraChart(Rithmic)\Rim\Rithmic.log | 2015-11-22 07:34:03 Rithmic Trading | Message from server: Connecting to Rithmic 01 US server. | 2015-11-22 07:34:03 Rithmic Trading | Message from server: Server Alert: Market Data Connection Opened | 2015-11-22 07:34:06 Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2015-11-22 07:34:06 Rithmic Trading | Server Name: DTC Bridge. | 2015-11-22 07:34:06 Rithmic Trading | Server protocol version: 7. Client protocol version: 7 | 2015-11-22 07:34:06 Rithmic Trading | Logon error from server | 2015-11-22 07:34:06 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-11-22 07:34:06 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-11-22 07:34:06 Socket (9) | Shutdown and closed. | 2015-11-22 07:34:06 Rithmic Trading | Disconnected from the server. | 2015-11-22 07:34:06 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-11-22 07:34:06 Rithmic Trading | Bridge process is still running. | 2015-11-22 07:34:08 Rithmic Trading | Connecting to the server 127.0.0.1. Port 52801 | 2015-11-22 07:34:10 Socket (10) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-11-22 07:34:11 Socket (10) | Shutdown and closed. | 2015-11-22 07:34:11 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-11-22 07:34:11 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-11-22 07:34:11 Rithmic Trading | Disconnected from the server. | 2015-11-22 07:34:11 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-11-22 07:34:11 Rithmic Trading | Bridge process is still running. | 2015-11-22 07:34:13 Rithmic Trading | Connecting to the server 127.0.0.1. Port 52801 | 2015-11-22 07:34:15 Socket (11) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-11-22 07:34:17 Socket (11) | Shutdown and closed. | 2015-11-22 07:34:17 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-11-22 07:34:17 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-11-22 07:34:17 Rithmic Trading | Disconnected from the server. | 2015-11-22 07:34:17 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-11-22 07:34:17 Rithmic Trading | Bridge process is still running. | 2015-11-22 07:34:19 File >> Disconnect selected. | 2015-11-22 07:34:19 Rithmic Trading | Disconnected from the server. | 2015-11-22 07:34:19 |
[2015-11-22 13:52:36] |
SC Developer - David - Posts: 660 |
The related error is this: Rithmic Trading | Message from server: Server Alert: Market Data Connection Opened | 2015-11-22 07:33:39
Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2015-11-22 07:33:39 Refer to "Permission Denied" section here (step 17): Rithmic Trading Platform Service: Setup Instructions Date Time Of Last Edit: 2015-11-22 20:42:47
|
To post a message in this thread, you need to log in with your Sierra Chart account: