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Date/Time: Wed, 25 Dec 2024 18:55:40 +0000



Cannot install vcredit_x86.exe required before installation of Sierra.exe

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[2015-11-20 17:59:59]
User592524 - Posts: 5
Hello Support

I wanted to install Sierra.exe (new user) but would not even accept my Admin password even though I am the admin. Then I downloaded vcredit_x86 as mentioned but even that cannot be installed. It does not accept my admin password. I did a search for this problem in the forums before posting it here, hopefully someone can help out.

Thank you
[2015-11-20 18:24:52]
Sierra Chart Engineering - Posts: 104368
This is a very uncommon problem. So you are being prompted for an administrator password by Windows when you try to install Sierra Chart?

We have added some additional usage time to your Sierra Chart account to allow for the time to resolve this problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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