Support Board
Date/Time: Wed, 25 Dec 2024 17:22:51 +0000
Trade Window not working properly
View Count: 652
[2015-11-19 13:22:03] |
User56044 - Posts: 62 |
All of sudden my trade window is not working properly. When I enter an order and it fills the initial line at the entry price disappears from the chart. Also the change in price is no longer recorded in the trade window. This seems to have occurred all of a sudden and I haven't made any changes to Sierra Chart that I know of. Using IB. |
[2015-11-19 16:04:18] |
Sierra Chart Engineering - Posts: 104368 |
This is a common problem with Interactive Brokers. Basically the problem is the Trade Position data is not being received from Trader Workstation. Try restarting Trader Workstation. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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