Support Board
Date/Time: Thu, 21 Nov 2024 22:55:27 +0000
Cannot get the Google Feed to work
View Count: 2442
| [2013-03-27 18:24:38] |
| CarlRostron - Posts: 80 |
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Following on from post: http://www.sierrachart.com/supportboard/showthread.php?t=42169&highlight=Google+Data I cannot get this to work at all, even with a well known stock like Microsoft. Data connection s set to Google Finance, hit File --> Find Symbol, type in the Selected Symbol text box "MSFT-NASDAQ" (without quotations), click Open Historical Chart and I don't get anything just a blank chart. Am I doing something wrong please? |
| [2013-03-27 19:19:43] |
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It worked for us: Connected to Google Finance | 2013-03-27 14:18:48
HD Request # 1 - Downloading Historical Daily chart data for MSFT-NASDAQ. Starting date: 1963-03-28. | 2013-03-27 14:18:48 Starting updates for: MSFT-NASDAQ | 2013-03-27 14:18:48 HD Request # 1 - Receiving historical Daily data for MSFT-NASDAQ starting at 2012-03-29 | 2013-03-27 14:18:48 Writing historical daily data for MSFT-NASDAQ to the file MSFT-NASDAQ.dly | 2013-03-27 14:18:48 HD Request # 1 - Received 248 records from 2012-03-29 00:00:00 to 2013-03-26 00:00:00 (363.0 days) and wrote 248 records for MSFT-NASDAQ | 2013-03-27 14:18:48 HD Request # 1 - Daily download COMPLETE for MSFT-NASDAQ | 2013-03-27 14:18:48 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-03-27 20:00:06] |
| CarlRostron - Posts: 80 |
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Ok really glad it works for you but that doesn't help me. Is there something please I can check to get this working? I have followed the instructions on your page and can attach screenshots to show what I am doing. If the post I attached in #1 was answered I may have had somewhere to go. Thanks |
| [2013-03-27 20:24:05] |
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We do not provide much support for using Google. Although we can have a quick look at the Message Log. Please provide it by following these steps: https://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-03-28 16:11:00
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| [2013-03-28 11:37:24] |
| CarlRostron - Posts: 80 |
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Here we go: Software version: 947 | 2013-03-28 11:36:32
Current Service Package: 3 | 2013-03-28 11:36:32 Usage end date: 2013-06-02 | 2013-03-28 11:36:32 Sierra Chart Historical Data Service is included. | 2013-03-28 11:36:32 Active service: Google Financial Data | 2013-03-28 11:36:32 Time Zone: +00:00:00 (UTC+00) | 2013-03-28 11:36:32 2013-03-28 11:36:32 Local computer clock time | 2013-03-28 11:36:32 2013-03-28 11:36:32 GMT time | 2013-03-28 11:36:32 2013-03-28 11:36:32 Time zone adjusted time | 2013-03-28 11:36:32 Time difference to server time: 7 seconds. | 2013-03-28 11:36:32 Program path: C:\SierraChart_EOD\ | 2013-03-28 11:36:32 Data Files path: C:\SierraChart_EOD\Data\ | 2013-03-28 11:36:32 OS Version Number: 6.1 | 2013-03-28 11:36:32 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart_EOD\Data\MSFT-NASDAQ.dly | 2013-03-28 11:36:36 HD Request # 1 - Downloading Historical Daily chart data for MSFT-NASDAQ. Starting date: 1963-03-28. | 2013-03-28 11:36:36 HD Request # 1 - Requesting historical daily data for MSFT-NASDAQ starting at 27/03/1963. | 2013-03-28 11:36:36 HD Request # 1 - Got a response from the SC Historical Data service. | 2013-03-28 11:36:37 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart_EOD\Data\MSFT-NASDAQ.dly | 2013-03-28 11:36:37 HD Request # 1 - Received 0 records and wrote 0 records for MSFT-NASDAQ | 2013-03-28 11:36:37 HD Request # 1 - Daily download COMPLETE for MSFT-NASDAQ | 2013-03-28 11:36:37 Connecting to Google Finance... | 2013-03-28 11:36:38 Connected to Google Finance | 2013-03-28 11:36:38 Starting updates for: MSFT-NASDAQ | 2013-03-28 11:36:38 |
| [2013-03-28 16:12:05] |
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OK we see the problem. Select Global Settings >> Data/Trade Service Settings >> Historical Data Service Settings. Enable Use Primary Service Server.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-03-28 16:12:21
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