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Date/Time: Wed, 25 Dec 2024 17:40:16 +0000



[User Discussion] - No Volume on IB Historical Charts

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[2015-11-17 23:50:42]
User56044 - Posts: 62
As of Oct 22 my daily historical charts from IB show no volume being recorded.

Is this an IB issue or something I need to change in Sierra Charts?

My real time IB CL feed does give me volume and seems okay. Only the daily historical charts seem to be affected.
[2015-11-18 02:56:01]
Sierra Chart Engineering - Posts: 104368
What is the exact symbol of the chart so we can test it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-11-18 12:25:14]
User56044 - Posts: 62
UPRO, IBM, etc.
Private File
Attachment Deleted.
imageNO Volume after Oct 22.jpg / V - Attached On 2015-11-18 12:24:29 UTC - Size: 80.56 KB - 369 views
[2015-11-20 02:19:45]
Sierra Chart Engineering - Posts: 104368
Sierra Chart no longer makes any volume data adjustments with Interactive Brokers data due to recent inconsistencies arising from those adjustments.

To solve the volume data differences you see in those charts, go to the chart and select Edit >>Delete All Data and Download to fully re-download the data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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