Support Board
Date/Time: Wed, 25 Dec 2024 16:48:00 +0000
Market Depth shows only 2 row of data
View Count: 888
| [2015-11-17 11:01:26] |
| User515532 - Posts: 19 |
|
Hi, I would be using brokerage service of Global Futures via OEC for trading e-mini futures and after connecting Sierra Chart on Open E Cry FIX, the market depth chart shown has only 2 rows of data. Please assist. Thanks. Regards, Clement Quek |
| [2015-11-17 17:20:48] |
| |
|
Select Chart >> Open Market Depth Window. How many rows of market depth do you see there?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-11-17 17:52:35] |
| User515532 - Posts: 19 |
|
Now, I am able to see all rows. Few hours ago only 2 rows. Case close.
|
| [2015-11-18 18:51:04] |
| User515532 - Posts: 19 |
|
Hi, This problem of missing market depth happened again. Right now, I am using live account from Global Futures and no longer using the demo account from InfinityFutures(Transact). Please help. Thank you. Clement |
 MarketDepth2.PNG / V - Attached On 2015-11-18 18:50:45 UTC - Size: 5.23 KB - 272 views |
| [2015-11-18 19:32:44] |
| |
|
Are you using market depth features for more than 3 symbols at a time? If so, most likely that is the problem because OEC most likely has a limit of market depth for 3 symbols at a time. Your broker can request an increase.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-11-18 20:05:02] |
| User515532 - Posts: 19 |
|
I have windows open for ESZ5 and NOV-NYSE. And only open market depth window for ESZ5.
|
| [2015-11-18 20:50:46] |
| |
|
We apologize, we just noticed you are using the Sierra Chart Exchange Data Feed. Here are the instructions to get market depth for CME symbols: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#AddingCMEMarketDepth If it is not critical you may want to wait until next month to save some money. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-11-18 20:56:05] |
| User515532 - Posts: 19 |
|
I am using Global Futures as brokerage service and I have enabled CME data with market depth under Gain Capital. And no longer using the SC Data Feed.
|
| [2015-11-19 02:44:45] |
| |
|
You then need to uncheck Global Settings >> Data/Trade Service Settings >> Allow Support for Sierra Chart Data Feeds. After this reconnect to the data feed: http://www.sierrachart.com/index.php?page=doc/doc_FileMenu.html#ProcedureToReconnect Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: