Support Board
Date/Time: Wed, 25 Dec 2024 16:42:00 +0000
custom time periods beyond pre-release 1322 are destroyed
View Count: 816
| [2015-11-15 21:27:18] |
| michelh - Posts: 159 |
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i use many time frames all pre-releases beyond version 1322 have reduced the number of custom time periods and my tool bars with all the time periods are erroneous my 20 min period becomes my 10 day period etc i have tried a few pre-releeases and always rolled back to 1322 please do not destroy the custom periods that were changed beyond 1322. thanks |
| [2015-11-15 22:34:46] |
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We are checking on this now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-11-16 09:41:29] |
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We looked into this problem and we saw an ID mapping issue affecting Custom Bar Period Buttons 10 through 20. This has now been solved. Update to prerelease 1326 following the instructions here: https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate If there any problems with your existing Custom Bar Period Buttons configurations having been changed, then you can restore an older copy of the Sierra Chart main configuration file (Sierra3.CFG) from the Backups folder in the folder that Sierra Chart installed to. You must do this when Sierra Chart is not running. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-11-16 16:10:00
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| [2015-11-16 11:55:31] |
| michelh - Posts: 159 |
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fixed with 1326. thanks.
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