Support Board
Date/Time: Wed, 25 Dec 2024 14:23:44 +0000
Trial Extension/Package Query
View Count: 733
| [2015-11-13 08:36:43] |
| User842703 - Posts: 55 |
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I have a pop up message that my trial will expire tomorrow. Please arrange an extension and can you confirm that when you reset the account if all the current settings are lost - if so is there a way to save them? As I intend to open a CFD account with FXCM I was going to start on Package 1 but see that it no longer exists. Is this option also discontinued for current trial users who started prior to you removing it? |
| [2015-11-13 09:02:55] |
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We have reset the trial on your account. Restart Sierra Chart. No settings will be lost. Your account will still have access to service package 1 when paying for usage time here: https://www.sierrachart.com/usercp.php#Purchase If not, let us know. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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