Support Board
Date/Time: Wed, 25 Dec 2024 17:21:44 +0000
Incorrect data
View Count: 774
| [2015-11-09 15:19:02] |
| User386687 - Posts: 53 |
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I am trying to see 1 second bar chart for the FDAX futures (DAX-201512-DTB-EUR-25). For some reason I am not able to see 1 second bars in the point the green circle (please see attached chart). I tried to open a new chart book, a new chart and tried the "delete all data and download" from the Edit menu but no success. So what could be the problem ? |
 2015-11-09_17-11-28.png / V - Attached On 2015-11-09 15:18:35 UTC - Size: 67.36 KB - 285 views |
| [2015-11-09 17:38:02] |
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The most recent 10-15 minutes of historical price data will be downloaded from the Interactive Brokers system and 1 second data is not available. You will need to use the Sierra Chart Real-time and Historical Exchange Data Feed for this: Sierra Chart Exchange Data Feed To get all of the data from the Sierra Chart Historical Data Service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-11-09 17:48:10] |
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This is explained in this section here: https://www.sierrachart.com/index.php?page=doc/IB.php#Included Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-11-18 12:07:16] |
| User386687 - Posts: 53 |
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But if I configure the system for Sierra Chart Historical Data Service then how can I trade via InteractiveBrokers ? It would be nice if I could throw away that crappy Interactive brokers quote data and get the quotes from your high quality Sierra Chart data service... ;) Date Time Of Last Edit: 2015-11-18 12:11:25
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| [2015-11-18 17:01:03] |
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We may not have been completely clear. When you use the Sierra Chart Real-time and Historical Exchange Data Feed: Sierra Chart Exchange Data Feed Both the historical and real-time data is fully integrated when using Interactive Brokers and you can trade using the data as well. This is explained here: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#Integration Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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