Support Board
Date/Time: Wed, 25 Dec 2024 06:55:26 +0000
TD Waterhouse
View Count: 1945
| [2015-11-09 05:10:32] |
| jagoankita - Posts: 24 |
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Hi, My account with TD Waterhouse in Canada, the same group with TD Ameritrade in the US and both of them are using Thinkorswim as their trading platform. I would like to know how to connect Sierra Chart to the Thinkorswim software that used by TD Waterhouse. Thanks. |
| [2015-11-09 05:14:39] |
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Did you want to trade futures?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-11-09 05:24:16] |
| jagoankita - Posts: 24 |
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No, it only for US stocks.
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| [2015-11-09 05:39:34] |
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Follow the set up instructions on this page here: https://www.sierrachart.com/index.php?page=doc/AmeriTrade.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-11-09 06:41:14] |
| jagoankita - Posts: 24 |
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It didn't work. Does SC connect directly to TD Ameritrade server? Or connect to the Thinkorswim platform on my computer? Use the later way is okay for me (the same way as SC to IB TWS). My account is at the TD Waterhouse (TD Ameritrade group), it also use Thinkorswim platform. Might be both of them use different server. The message log was: TD Ameritrade | Connecting. | 2015-11-09 06:07:05 HTTPS connection to apis.tdameritrade.com:443 (47) | SSL shutdown indicates not able to send 'close notify'. | 2015-11-09 06:07:05 HTTPS connection to apis.tdameritrade.com:443 (47) | SSL has been shut down. | 2015-11-09 06:07:05 HTTPS connection to apis.tdameritrade.com:443 (47) | SSL object has been freed. SSL state is now disconnected. | 2015-11-09 06:07:05 HTTPS connection to apis.tdameritrade.com:443 (47) | Shutdown and closed. | 2015-11-09 06:07:05 TD Ameritrade | Logging in. (Step 1 of 3) | 2015-11-09 06:07:05 HTTPS connection to apis.tdameritrade.com:443 (0) | Resolved address apis.tdameritrade.com to IP 216.105.251.201 | 2015-11-09 06:07:05 HTTPS connection to apis.tdameritrade.com:443 (49) | Connected. | 2015-11-09 06:07:05 HTTPS connection to apis.tdameritrade.com:443 (49) | Starting TLS 1.0 connection. | 2015-11-09 06:07:05 HTTPS connection to apis.tdameritrade.com:443 (49) | SSL connection established. | 2015-11-09 06:07:05 TD Ameritrade | Login Error: Unable to authorize access. Check your username and password in 'Global Settings >> Data/Trade Service Settings'. | 2015-11-09 06:07:05 * Sierra Chart will not make any attempt to automatically reconnect in this case. | 2015-11-09 06:07:05 * Disconnected from TD Ameritrade. | 2015-11-09 06:07:05 HTTPS connection to apis.tdameritrade.com:443 (49) | SSL shutdown indicates not able to send 'close notify'. | 2015-11-09 06:10:05 HTTPS connection to apis.tdameritrade.com:443 (49) | SSL has been shut down. | 2015-11-09 06:10:05 HTTPS connection to apis.tdameritrade.com:443 (49) | SSL object has been freed. SSL state is now disconnected. | 2015-11-09 06:10:05 HTTPS connection to apis.tdameritrade.com:443 (49) | Shutdown and closed. | 2015-11-09 06:10:05 |
| [2015-11-09 07:12:51] |
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The only method Sierra Chart supports to connect to TD Ameritrade is direct to the TD Ameritrade server. The TD Ameritrade server indicated either your Username or Password are not set correctly. Login Error: Unable to authorize access. Check your username and password in 'Global Settings >> Data/Trade Service Settings'. | 2015-11-09 06:07:05 * Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-11-11 19:38:27] |
| jagoankita - Posts: 24 |
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TD Waterhouse customers are not allowed to use 3rd party software to connect to their server. Different policy than TD Ameritrade. Do you have delayed intraday market data (update automatically every minute) for US stocks to do paper trading with Sierra Chart? If you don't have, please suggest me the cheapest one that compatible to SC and even delayed data is also okay, only for paper trading. Thanks |
| [2015-11-12 04:45:33] |
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We can provide historical delayed US stock data which can be updated every 30 minutes. But this will require you reconnect to the data feed at that interval. But not every minute. We cannot allow that fast of an update frequency. We can make it automatic but that is not yet developed. But if we make it automatic, it will not update more often than an hour. You can also use the Sierra Chart Exchange Data Feed. Refer to the documentation for this here: http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php That data is real-time. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-11-12 04:45:52
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