Support Board
Date/Time: Tue, 24 Dec 2024 18:03:55 +0000
Charts on chartbooks disappear
View Count: 871
[2015-11-02 15:43:43] |
madra - Posts: 109 |
Hello, Charts on chartbooks suddenly were no more. I closed chart book and reopened and the charts were still missing. I will send you the log. charlie |
[2015-11-02 17:35:53] |
Sierra Chart Engineering - Posts: 104368 |
Follow the instructions here to use a backup Chartbook: https://www.sierrachart.com/index.php?page=doc/doc_Chartbooks.html#BackupChartbook The Message Log will not be helpful for this unless it shows some problem with opening the Chartbook. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: