Support Board
Date/Time: Tue, 24 Dec 2024 18:19:44 +0000
Can't connect to SC real-time and historical Intraday Forex data
View Count: 907
| [2015-11-01 17:11:59] |
| User31044 - Posts: 33 |
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I downloaded 2nd instance of SC and can't connect to SC's FX data service; I have pkg 5 but in Data/Trade Service Settings 'SC Forex Data' shows it is (Not enabled on package)
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| [2015-11-01 19:02:43] |
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You will require a direct Sierra Chart account to use this data feed: https://www.sierrachart.com/index.php?page=doc/doc_DirectAccount.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-11-02 01:33:37] |
| User31044 - Posts: 33 |
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Ok - I actually have a direct account already (UN: brown555). I purchased package 5 on my AMP futures prematurely; I had the SC platform access re-activated through AMP the following day, so can I just transfer the time I purchased for acct UN: AC100008 to my direct acct brown555?
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| [2015-11-02 02:01:44] |
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No, this is not possible. The accounting is completely separate.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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