Support Board
Date/Time: Tue, 24 Dec 2024 18:10:42 +0000
I am unable to Activate exchange data
View Count: 824
| [2015-11-01 16:14:00] |
| User268289 - Posts: 5 |
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My account is fully funded and when I click the activate button I get the following errors. I have no idea what Im doing wrong. When I click the Activate button I get the following errors. I can not Activate exchange data. Please help my account is fully funded and I have no idea whats wrong. Errors Failed to extend feature expiration date. Failed to create/reactive Account 105151_1 on the Barchart system. Failed to activate the Market Data Feed. Please help! |
| [2015-11-01 19:01:41] |
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We have looked into this problem and we see what it is. We need some time to resolve it. It will be done before morning. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-11-01 19:30:30] |
| User268289 - Posts: 5 |
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Thank you so much! I thought it was something I was doing wrong
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| [2015-11-01 19:55:23] |
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We have activated the Market Data Feed for you. You do still need to activate any exchanges that you need here: https://www.sierrachart.com/usercp.php?page=SC_RealTime_DataFeed_SetExchanges Sierra Chart Support Date Time Of Last Edit: 2015-11-01 23:28:14
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