Support Board
Date/Time: Tue, 24 Dec 2024 17:59:29 +0000
Mini-Dax data/quote issue
View Count: 970
| [2015-10-30 10:04:05] |
| tobi - Posts: 351 |
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What's wrong with the new Mini-Dax data today. Seems like an factor issue. The quote seems to be 1/10 of what it should be.
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 Mini-Dax.png / V - Attached On 2015-10-30 10:03:25 UTC - Size: 21.4 KB - 350 views |
| [2015-10-30 10:14:25] |
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We apologize for this. We think this is a CQG issue because Barchart gets the data from CQG . We think they altered the price formatting of it without notice. We cannot deliver an immediate solution on this. We have to wait until the morning in Chicago time to find out what the situation is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-10-30 10:14:44
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| [2015-10-30 19:50:43] |
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Letting you know this was resolved about an hour ago. Re-download the data in the chart with Edit >> Delete All Data and Download Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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