Home >> Support Board

Support Board

Date/Time: Tue, 24 Dec 2024 17:47:54 +0000

How to Post a Message for Support

Rithmic Issue

View Count: 829

[2015-10-29 18:10:24] #1 [Go To First Post]
Sierra Chart - Max - Posts: 5758
From User Email: Into window message log is - HD Request # 3 \| Error downloading historical Intraday data for YMZ5-CBOT. Error downloading historical Tick data. Error: permission denied \| 2015-10-29 11:23:11 Sierra Chart Support

[2015-10-29 18:34:19] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Contact your broker and have them authorize your Rithmic account to receive real-time futures data for the YM futures. This is the reason for this error message. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account: