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Date/Time: Tue, 24 Dec 2024 02:56:04 +0000



Candlesticks are slow to update intraday

View Count: 844

[2015-10-21 14:17:24]
User795833 - Posts: 15
This problem just started a couple of days ago. The candlesticks on my charts are lagging on updating data.
I can see the price moving very fast on the right axis, but the candlesticks don't move along with it.
How can I fix this problem??
[2015-10-21 16:17:39]
Sierra Chart Engineering - Posts: 104368
If you do not want this behavior you must disable the True Real-time data for Intraday charts option:
https://www.sierrachart.com/index.php?page=doc/IB.php#TrueRealTimeData
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-10-21 16:39:19]
User795833 - Posts: 15
That solved the problem thanks, I don't like the fact that now I have less accurate data though.

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