Support Board
Date/Time: Tue, 24 Dec 2024 02:54:36 +0000
Deleting and Downloading or Editing of Data
View Count: 857
| [2015-10-20 13:29:51] |
| User94740 - Posts: 333 |
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I am currently experiencing problems deleting older data. I had a situation in which the volume was extremely out of proportion with prior volume as can be seen in the upload. I tried numerous times on the newest version as well as on my older version of sc to delete and download, but to no avail. Last and with the most time and work involved, I had to delete the files manually. The delete and download function seems to work for the current period, but I have to wonder about past periods. http://www.sierrachart.com/image.php?l=1445344927945.png |
| [2015-10-20 18:39:14] |
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Follow the instructions here to make sure you are using the Sierra Chart Historical Data Service when using Interactive Brokers: https://www.sierrachart.com/index.php?page=doc/IB.php#UsingSierraChartHistoricalData After that re-download the data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-10-20 18:44:59
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| [2015-10-20 23:11:39] |
| User94740 - Posts: 333 |
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done, but same result.
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| [2015-10-21 03:14:02] |
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Since that is a Continuous Futures Contract chart, follow the procedure here to re-download the data: http://www.sierrachart.com/index.php?page=doc/doc_ContinuousFuturesContractCharts.html#ReDownloading Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-10-21 13:04:31] |
| User94740 - Posts: 333 |
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good to go, thx! Nice tho would be to just right click and let it go.
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