Login Page - Create Account

Support Board


Date/Time: Tue, 24 Dec 2024 03:22:16 +0000



SC Data Feed Problem

View Count: 765

[2015-10-19 09:42:37]
Futurestrader77 - Posts: 126
The SC Data Feed seems to have a problem. Sometimes the limit orders in the DOM are not reported correctly (gaps). Please see the attached pictures (Bund Future). Thank you!
imageDOM I.PNG / V - Attached On 2015-10-19 09:40:50 UTC - Size: 41.45 KB - 298 views
imageDOM II.PNG / V - Attached On 2015-10-19 09:41:00 UTC - Size: 50.32 KB - 295 views
[2015-10-19 10:05:38]
Sierra Chart Engineering - Posts: 104368
We are not observing any gaps in the market depth for the FGBL with the Sierra Chart Exchange Data Feed, at the moment.

Do you still notice a problem? If so, reconnect to the data feed following the instructions here:
https://www.sierrachart.com/index.php?page=doc/doc_FileMenu.html#ProcedureToReconnect
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account