Support Board
Date/Time: Tue, 24 Dec 2024 03:01:46 +0000
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| [2015-10-19 06:35:01] |
| User786736 - Posts: 16 |
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Hi, I payed us$24.36 on the 15/10/15 for a month of package 3, for some reason the account is still on zero days of usage time and can't login. can you sort It out please??
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| [2015-10-19 06:41:33] |
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That payment was automatically refunded by the payment processor 2 Checkout because it did not pass their security rules. You should have received an email notice about this from us. Please use a different payment method other than PayPal/2 Checkout. They might have done a refund due to an address mismatch. We have added two days to your account for now. You will need to restart Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-10-19 06:42:17
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