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Date/Time: Mon, 23 Dec 2024 19:28:37 +0000



Connectivity problems

View Count: 708

[2015-10-08 14:07:36]
Peter Power - Posts: 70
I am experiencing connectivity issues. Market data has been down several times.
[2015-10-08 16:52:07]
Sierra Chart Engineering - Posts: 104368
Restart Sierra Chart. Let us know one of the symbols that you are not receiving real-time data for.

Provide a copy of the Message Log by following these instructions here:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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