Support Board
Date/Time: Mon, 23 Dec 2024 18:57:30 +0000
Missing data for ICE Europe symbols CQG
View Count: 981
| [2015-10-06 08:18:53] |
| User11942 - Posts: 298 |
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Hello SC team, I've noticed missing data for some ICE symbols (starting 9:00 pm Eastern Oct 5th). I can receive real-time quotes though. Re-downloading won't work. Thanks.
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| [2015-10-06 09:08:40] |
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This problem is now solved. Re-download the data by following the instructions here: https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart We apologize for this, the underlying issue has to do with a CQG data feed problem that they are aware of. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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