Support Board
Date/Time: Mon, 23 Dec 2024 17:16:46 +0000
No data - Quote Board linked with Chart
View Count: 729
| [2015-10-05 18:48:07] |
| A.J. - Posts: 20 |
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Dear SC-Team, I am an AMP customer and am using SierraChart with the TradingTechnologies feed. I have put in the Quote Board a few Futures contracts and linked it with the chart below. (Please find a pic enclosed.) When the contracts are changed, the contract designation on the linked chart switches as well, but there are no data, not on the chart and not on the quote board. Everything else runs excellent, except of the Quote Board and its linked Chart. Of course I have read the respective information on your webpage but have no clue, why it isn´t working. It would be great if you could help me with this matter. Thank you very much for your support and time in advance, Alexander |
 Issue Quote Board linked with Chart.jpg / V - Attached On 2015-10-05 18:36:58 UTC - Size: 133.95 KB - 324 views |
| [2015-10-05 18:55:24] |
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None of the symbols you have on the Quote Board are valid Trading Technologies FIX symbols. Refer to the documentation here for the Quote Board: https://www.sierrachart.com/index.php?page=doc/doc_GettingQuotes.html When you are setting symbols on the Quote Board be sure to use Settings >> Set Symbols. And press the Find button. Do not manually type the symbols. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-10-05 19:33:31] |
| A.J. - Posts: 20 |
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I have typed in the symbols manually. That was the mistake! Now it is working. Thank you very much for your very quick help! Have a great time! Best regards, Alexander
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